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***ACTIVE TS\/SCI WITH FULL SCOPE POLY REQUIRED***<\/span><\/span><\/b><\/span><\/span>
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Our client supports and secures some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.<\/span><\/span><\/span><\/span>
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Our client creates a family environment. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. And their work<\/span><\/span><\/span><\/span> depends on a Customer Services and Information Technology Officer joining our team to support Government activities at Herndon, Virginia<\/span><\/span><\/span><\/span>
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As a Customer Services and Information Technology Officer (CSITO) directly supporting the customer, you will be trusted to provide both critical technical support in addressing complicated IT\-related issues and delivering exceptional customer service. In this role a typical day will include:<\/span><\/span><\/span><\/span>
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\n Working as part of a motivated, high\-performing team<\/span><\/span><\/span><\/span>
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Resolving critical IT\-related issues that negatively impact the customer's mission<\/span><\/span><\/span><\/span>
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Collaborating with teammates and government customers to identify process improvements<\/span><\/span><\/span><\/span>
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Requirements<\/h3>
REQUIRED QUALIFICATIONS:<\/span><\/span><\/b><\/span><\/span>
<\/p>\n \n Education: Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.<\/span><\/span><\/span><\/span>
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Minimum of 6 years related experience.<\/span><\/span><\/span><\/span>
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Technical Skills:ย <\/span><\/span><\/b><\/span><\/span>
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Experience with Active Directory, Microsoft Outlook, Microsoft Office, Demonstrated experience providing intermediate level support troubleshooting Windows 10 issues, experience supporting audio\/visual workstations, laptops, VTC projectors and scanners. Installing Safeboot, anti\-virus software and building laptops. Demonstrated experience working with Moodle, Qualtrics, and Adobe Connect. Documenting and developing user instructions.<\/span><\/span><\/span><\/span>
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Preferred Qualifications:ย <\/span><\/span><\/b><\/span><\/span>
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Knowledge of customer product base (software\/hardware)<\/span><\/span><\/span><\/span>
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WHAT OUR CLIENT CAN OFFER YOU<\/span><\/span><\/b><\/span><\/span>
<\/p>\n \n Alignment to a mission\-critical role that directly impacts the customer's ability to effectively execute its mission.<\/span><\/span><\/span><\/span>
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Direct engagement with contractor leadership that centers upon career development\/mobility, enhanced performance evaluation, and corporate information sharing & networking opportunities.<\/span><\/span><\/span><\/span>
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Placement on a dynamic team of talented professionals that organically fosters an environment of innovation, collaboration, and trust.<\/span><\/span><\/span><\/span>
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