Inside Sales
Milford, OH · On-site
Inside Sales Representative's will face a variety of customer requests; primarily taking orders for delivery, requests for pricing, and advice on our product line. Position is responsible for ...
27 Imi Sales Jobs Hiring Near You
Inside Sales
Milford, OH · On-site
Inside Sales Representative's will face a variety of customer requests; primarily taking orders for delivery, requests for pricing, and advice on our product line. Position is responsible for ...
Works with the Sales Manager to develop sales objectives for the market area and recommends pricing strategies and promotional programs for key customers; introduces new and existing customers to new ...
Works with the Sales Manager to develop sales objectives for the market area and recommends pricing strategies and promotional programs for key customers; introduces new and existing customers to new ...
Works with the Sales Manager to develop sales objectives for the market area and recommends pricing strategies and promotional programs for key customers; introduces new and existing customers to new ...
Works with the Sales Manager to develop sales objectives for the market area and recommends pricing strategies and promotional programs for key customers; introduces new and existing customers to new ...
Customer Service Manager
Lawrenceburg, KY · On-site
Manage dispatch and inside sales. Oversee the process of taking concrete orders from customers, in an efficient manner while ensuring all appropriate questions are asked, including but not limited to ...
Customer Service Manager
Lawrenceburg, KY · On-site
Manage dispatch and inside sales. Oversee the process of taking concrete orders from customers, in an efficient manner while ensuring all appropriate questions are asked, including but not limited to ...
Supply Store Customer Service and Delivery
Dry Ridge, KY · On-site
$14.75 - $18.75/hr
Some inside sales responsibilities Job Requirements: * Must be able to lift at least 80lbs consistently. * Must be (or be willing to become) proficient in forklift/loader operating. * Must be able to ...
Supply Store Customer Service and Delivery
Dry Ridge, KY · On-site
$14.75 - $18.75/hr
Some inside sales responsibilities Job Requirements: * Must be able to lift at least 80lbs consistently. * Must be (or be willing to become) proficient in forklift/loader operating. * Must be able to ...
Concrete Billing Specialist
Louisville, KY · On-site
$18.50 - $25/hr
Collaborate with sales personnel, plant managers, and cash application specialists to resolve billing issues and help ensure customer account balances are accurate * Run preliminary invoice registers ...
Concrete Billing Specialist
Louisville, KY · On-site
$18.50 - $25/hr
Collaborate with sales personnel, plant managers, and cash application specialists to resolve billing issues and help ensure customer account balances are accurate * Run preliminary invoice registers ...
Demonstrates and communicates a high standard of customer service by working with onsite plant personnel, mixer operators, central dispatch, quality control and sales group. * Ensures that all onsite ...
Demonstrates and communicates a high standard of customer service by working with onsite plant personnel, mixer operators, central dispatch, quality control and sales group. * Ensures that all onsite ...
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Job description
The primary responsibility of the Inside Sales Representative is delivering an exceptional customer service experience when communicating with our customers and applying extreme attention to accuracy when entering orders. Inside Sales Representative's will face a variety of customer requests; primarily taking orders for delivery, requests for pricing, and advice on our product line. Position is responsible for maintaining a high level of customer service by taking customer orders accurately and courteously to allow the dispatcher and scheduler to arrange for on-time delivery.
Key Responsibilities:
- Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
- Manage large volume of inbound and outbound calls.
- Maintain professionalism and composure under stressful conditions.
- Identify customer needs and be able to ask clarifying questions.
- Upsell value added products when applicable to customers.
- Build sustainable relationships with customers, both internal and external.
- Meet personal and team objectives.
- Provide sales support to customers.
- Receive orders and schedule them properly.
- Give pricing for COD customers.
- Record customer orders accurately into Command Data system.
- Guide and recommend products for specific applications.
- Work very closely with dispatcher and scheduler to ensure customer commitments can be achieved.
- Record all changes requested by customer accurately and promptly in Command and advise the dispatcher of such changes as soon as they have been recorded.
- Responsible for order accuracy through attention to detail & timely correction to errors.
- Assist and participate in new initiatives and projects.
- Other duties as assigned.
- Strong phone skills -- verbal and active listening.
- Problem solving and analysis skills.
- Team work: Supportive, collaborative and cooperative.
- Detail oriented with strong data entry skills.
- Customer focus and adaptability to caller. Maintain a professional demeanour with internal and external clients. Maintain a professional and calm attitude under stressful situations.
- Ability to multitask, set priorities and manage time effectively.
- Must be able to work in a high stress and fast paced environment.
- Knowledge of market geography.
- Ability to learn quickly in a highly fluid environment.
- Willingness to Learn business specific computer programs.
- Willingness to learn our products, their applications and our customers habits.
- Basic knowledge of concrete and the construction industry.
- High school diploma required; bachelor's degree a plus. Or equivalent industry experience.
- Proficiency with computers, including Google GSuite and MS Office.
- Spanish speaking or bilingual a plus