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Plutus Health Inc

IDR Portal Access Specialist

Dallas, Texas/Remote Employment Type: Full-time Job Summary Plutus Health is seeking detail-oriented and process-driven professionals to manage and support activities related to the new IDR portal ...

Plutus Health

IDR Portal Access Specialist

Dallas, TX · On-site

Dallas, Texas/Remote Employment Type: Full-time Job Summary Plutus Health is seeking detail-oriented and process-driven professionals to manage and support activities related to the new IDR portal ...

Nimble Solutions

NSA Specialist

$18.50 - $24.50/hr

Job Type Full-time Description Why you'll want to work at nimble! This is a great opportunity to ... the IDR process. It requires strong analytical skills, meticulous attention to detail, and ...

Nimble Solutions

Director, Client Development

Job Type Full-time Description nimble solutions is a leading provider of revenue cycle management ... Develop and execute a strategic territory plan to generate new Payment Recovery and IDR business

Commence

Senior Finance Manager

Virginia Beach, VA · On-site +1

$150K - $160K/yr

Job Type Full-time Description This position is responsible for leading and overseeing key financial functions, including Project Control, Accounts Receivable, Invoice Dispute Resolution (IDR ...

US Neuro

Arbitration Case Coordinator

Fort Worth, TX · On-site

$18.50 - $25/hr

Job Type Full-time Description The Arbitration Case Coordinator is responsible for assisting with ... IDR) and No Surprise Act (NSA) processes. This individual will help ensure cases are filed ...

W3Global Inc.

PIP Attorney

Fair Lawn, NJ · On-site +1

$150K - $200K/yr

Fair Lawn, NJ law firm is seeking an experienced full time PIP Attorney A rapidly growing law firm ... New Jersey Commercial Healthcare Reimbursement Arbitrations (No Surprises Act / IDR) * Analyze ...

CP01 Carilion Medical Center

RN Case Manager

Roanoke, VA · On-site

$76.69 - $115.04/hr

How You'll Help Transform Healthcare: Full time - Monday to Friday, 8:00 a.m. to 4:30 p.m ... Participate in interdisciplinary team meetings, unit‑based IDR huddles, and daily case reviews ...

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IDR Portal Access Specialist

Plutus Health Inc

Remote

Other

Re-posted 29 days ago

Job description

About
Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc. 5000 fastest-growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest-growing companies in Dallas.
Life at Plutus Health
Plutus Health offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.
At Plutus Health, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the opportunity to work on cutting-edge projects, leveraging the latest technologies and methodologies to deliver intelligent solutions that make a tangible difference for our clients.
Plutus Health prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Plutus Health is the ideal place to pursue your career goals.
Job Title: IDR Portal Access Specialist
Experience: 2-5 years of experience in Healthcare Revenue Cycle Management (RCM), AR follow-up, denial management, or claims operation
Location: Dallas, Texas/Remote
Employment Type: Full-time
Job Summary
Plutus Health is seeking detail-oriented and process-driven professionals to manage and support activities related to the new IDR portal and payer dispute workflows. The ideal candidate will be responsible for accessing, reviewing, tracking, and coordinating IDR-related cases while ensuring compliance with updated portal usage guidelines and payer requirements.
This role requires strong healthcare revenue cycle knowledge, excellent attention to detail, and the ability to work collaboratively with internal AR, denial management, legal/compliance, and operational teams.
Key Responsibilities
  • Access and manage the new IDR portal in compliance with updated regulatory and payer usage guidelines.
  • Review, monitor, and track IDR cases, disputes, and documentation requirements.
  • Coordinate with AR follow-up, denial management, billing, and compliance teams regarding disputed claims.
  • Ensure timely submission of supporting documentation and payer communications.
  • Maintain accurate logs, reports, trackers, and case status updates.
  • Analyze claim disputes, reimbursement discrepancies, and payer responses.
  • Escalate high-priority or compliance-related issues to leadership teams.
  • Work closely with offshore and onshore operational teams for workflow coordination.
  • Support process improvement initiatives for IDR and denial management operations.
  • Ensure HIPAA compliance and adherence to organizational SOPs and payer regulations.
  • Assist leadership with operational reporting, metrics, and audit readiness activities.
Required Qualifications
  • 2-5 years of experience in Healthcare Revenue Cycle Management (RCM), AR follow-up, denial management, or claims operations.
  • Strong understanding of medical billing, payer workflows, and healthcare reimbursement processes.
  • Experience working with payer portals, claim dispute workflows, or IDR processes preferred.
  • Familiarity with commercial insurance payers, appeals, denials, and escalation management.
  • Strong analytical, organizational, and documentation skills.
  • Proficiency in Excel, reporting trackers, and operational dashboards.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a fast-paced operational environment.
Preferred Qualifications
  • Experience handling IDR, arbitration, appeals, or out-of-network reimbursement workflows.
  • Exposure to healthcare compliance, audits, and payer regulations.
  • Experience working with offshore operational teams.
  • Knowledge of CMS guidelines and payer dispute resolution processes.
What We Offer
  • Opportunity to work with a rapidly growing healthcare RCM organization.
  • Exposure to evolving healthcare operational and compliance workflows.
  • Collaborative and growth-focused work culture.
  • Career advancement opportunities within AR, denial management, and operational leadership teams.
About the Team
The selected candidate will work closely with Plutus Health operational leaders, denial management specialists, AR teams, and client-facing stakeholders to support critical payer dispute and reimbursement workflows under the new IDR operational guidelines.

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