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Sales Support Specialist - ABA Centers

Tennessee, Georgia, Pennsylvania, Virginia, Maryland, Ohio, and Washington DC | Full-Time
25-40% travel expectation (as needed)

Who We Are 

We are a leading and rapidly growing provider of Applied Behavior Analysis (ABA) therapy, committed to delivering life-changing outcomes for individuals with autism and their families. 

Our mission is to deliver life changing outcomes for people with Autism, and their families, through rapid access to care - including diagnosis and individualized applied behavior analysis therapy. We achieve this mission by expanding access to high-quality, compassionate care while driving measurable results. We are guided by core values that define how we work every day, People First, The Joy Effect, Data-Driven Excellence, Disrupt with Purpose, Celebrate Uniqueness, and Resilient and Responsible, ensuring we prioritize those we serve, create meaningful connections, continuously improve outcomes, challenge the status quo, and hold ourselves accountable to the highest standards. 

Recognition & Awards 

Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:  

• Inc. 5000 -25th Fastest-Growing Private Company in America (2025). 

• Financial Times - #5on "The Americas' Fastest Growing Companies." 

• EY EntrepreneurOfTheYear U.S. Overall. 

• South Florida Business Journal's Top 100 Companies. 

• Florida Trend Magazine's 500 Most Influential Business Leaders. 
• Inc.Best inBusiness, Health Services. 
   

About the Role 

The Sales Support Specialist provides operational and administrative support to Business Development and Executive Director teams across assigned markets, ensuring field teams are equipped to execute referral development, community outreach, and engagement activities through effective Salesforce data management, onboarding coordination, event tracking, and field logistics. This role drives consistency and structure across markets, enabling Business Development and Executive Director teams to focus on relationship development, caregiver engagement, and admissions growth.

Key Responsibilities

• Maintain accurate and up-to-date Salesforce data across referral accounts, outreach activities, and events, ensuring strong CRM hygiene and reporting visibility
• Ensure consistent documentation of referral partner interactions, outreach efforts, and event activity
• Provide basic Salesforce support, including guidance on data entry, activity tracking, and adherence to established processes and standards
• Assist with onboarding and training of Business Development representatives and Executive Directors on Salesforce usage and expectations
• Support preparation for community outreach, presentations, referral partner meetings, and engagement activities
• Coordinate logistics and materials for events, including lunch-and-learns and other outreach initiatives
• Track and monitor referral partner engagement and event activity across assigned markets
• Assist with onboarding coordination by facilitating system access, distributing materials, and providing guidance on tools and processes
• Coordinate ordering and distribution of marketing and outreach materials to support field teams
• Respond to field requests and provide administrative support to enhance execution across service areas
• Support tracking and reporting of outreach metrics, event performance, and CRM activity audits
• Assist with data cleanup, reporting preparation, and overall sales operations support

Requirements

Qualifications

• High School diploma, Bachelors Degree preferred
• Maintain accurate and up-to-date Salesforce data across referral accounts, outreach activities, and events, ensuring strong CRM hygiene and reporting visibility
• Ensure consistent documentation of referral partner interactions, outreach efforts, and event activity
• Provide basic Salesforce support, including guidance on data entry, activity tracking, and adherence to established processes and standards
• Assist with onboarding and training of Business Development representatives and Executive Directors on Salesforce usage and expectations
• Support preparation for community outreach, presentations, referral partner meetings, and engagement activities
• Coordinate logistics and materials for events, including lunch-and-learns and other outreach initiatives
• Track and monitor referral partner engagement and event activity across assigned markets
• Assist with onboarding coordination by facilitating system access, distributing materials, and providing guidance on tools and processes
• Coordinate ordering and distribution of marketing and outreach materials to support field teams
• Demonstrated ability to manage multiple workstreams, timelines, and cross-functional   stakeholders in a fast-paced environment. 
• Strong facilitation and communication skills, with the ability to translate complex concepts into practical, field-ready tools. 
• Must maintain clean background and drug screenings. 

Benefits

• 21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays) 

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options 

• Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica) 

• Generous 401(k) with up to 6% employer match 

• 100% employer-paid maternity/paternity leavefor up to 5 weeks 

• Tuition reimbursement up to $2,500 per semester 

• EAP (unlimited counseling 24/7),BeyondMed(discounts on wellness and elective healthcare services),PerkSpot(discounts on top brands), Pet Insurance (Nationwide), and On theGoGawellbeing hub 

ABA Centers is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. 

ABA Centers participates in the U.S. Department of Homeland Security E-Verify program. 

We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.