IMCS Group

IMCS Group

60 jobs near Columbus, OH

IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Lead Consultant with expertise in Java and J2EE to work independently in the financial or banking domain.

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Senior Project Manager | Network | Contact Center Speech Technologies

IMCS Group

Richardson, TX • On-site

Full-time

Re-posted 27 days ago


Job description

Job Summary:
IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Senior Project Manager with extensive experience in managing contact center programs.
Responsibilities:
• Lead complex contact center initiatives with strong technical acumen.
• Engage senior executive client leadership and manage matrixed teams effectively.
• Communicate confidently and operate independently.
Qualifications:
Required:
• 10+ years in project program management
• At least 5 years in contact center or customer experience programs
• Bachelor's or Master of Engineering
• Lead complex contact center initiatives with strong technical acumen
• Engage senior executive client leadership and manage matrixed teams effectively
• Communicate confidently and operate independently
Preferred:
• PMP or Agile Scrum certification is a plus.
Company:
iMCS Group is an IT consulting firm that offers enterprise business solutions across various industries. Founded in 2002, the company is headquartered in Irving, USA, with a team of 201-500 employees. The company is currently Growth Stage.