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42 Hertz Customer Service Associate Jobs Hiring in GA

Hertz

Customer Service Associate

Atlanta, GA · On-site

$15/hr

The Customer Experience Associate provides customer service that is above and beyond for customer ... Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options

Hertz

Part Time Customer Service Associate

Atlanta, GA · On-site

$15/hr

The Part Time Customer Experience Associate provides customer service that is above and beyond for ... Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options

New

Hertz

Manager Trainee

Alpharetta, GA · On-site

$19/hr

Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational ...

Hertz

Automotive Sales Finance Manager

Morrow, GA · On-site

$101K/yr

Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is ... Provide outstanding customer service that is memorable * Train Sales Consultants on how to properly ...

The Hertz Corporation

Branch Manager I

Chamblee, GA · On-site

$60K/yr

The Branch Manager I represent all Hertz Global brands to our customers, community leaders ... Ensure a high level of customer service is maintained at or above the area goals * Coach all staff ...

Hertz

Manager Trainee

Fayetteville, GA · On-site

$39K/yr

Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs. Our team is built on leadership, service, and operational ...

Hertz

Automotive Sales Consultant

Morrow, GA · On-site

$59K/yr

... customer service, supports lot operations and omni-channel sales. Fully execute sales process ... Up to 40% off any standard Hertz Rental * Medical, Dental & Vision plan options * Retirement ...

Hertz

Automotive Sales Finance Manager

Morrow, GA · On-site

$86 - $117/hr

Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is ... Provide outstanding customer service that is memorable * Train Sales Consultants on how to properly ...

Hertz

Automotive Sales Finance Manager

Morrow, GA

$101K/yr

Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is ... Provide outstanding customer service that is memorable * Train Sales Consultants on how to properly ...

Hertz

Part Time Car Wash Attendant

Atlanta, GA · On-site

$17/hr

Conduct vehicle service and maintenance checks to ensure customer satisfaction * Committed to Hertz Gold Clean Standard with each vehicle * Work outside in all weather conditions * Ensure fuel and ...

New

Hertz

Car Wash Attendant

Atlanta, GA · On-site

$17/hr

Conduct vehicle service and maintenance checks to ensure customer satisfaction * Committed to Hertz Gold Clean Standard with each vehicle * Work outside in all weather conditions * Ensure fuel and ...

New

Hertz

Part Time Car Wash Attendant

College Park, GA · On-site

$17/hr

Conduct vehicle service and maintenance checks to ensure customer satisfaction * Committed to Hertz Gold Clean Standard with each vehicle * Work outside in all weather conditions * Ensure fuel and ...

Hertz

Automotive Sales Manager

Morrow, GA · On-site

$94K/yr

Achieve high customer service score (NPS) and monitor store compliance * Train Sales Staff in ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

Hertz

Manager Trainee

Roswell, GA · On-site

$19/hr

... Hertz. What We're Looking For * Must be at least 20 years old * Valid driver's license required * Flexible availability, including nights, weekends, and holidays as needed * Customer service, sales ...

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Hertz Jobs Information

What is it like to work at Hertz?

Hertz is a global car rental company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and innovation. The company operates a diverse range of locations worldwide, offering various roles in customer service, operations, and management, with a focus on providing excellent customer experiences. Working at Hertz may appeal to individuals who enjoy working in a fast-paced environment, have a passion for customer service, and are interested in a career with opportunities for growth and development in the transportation industry.

What makes Hertz an attractive place to work?

Hertz is a well-established global car rental company with a long history of innovation and customer service. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for growth and advancement in a rapidly evolving industry. By joining Hertz, individuals can contribute to the company's mission of providing exceptional travel experiences and develop their skills in a global organization with a strong presence in the transportation sector.

Do workers at Hertz get paid breaks?

Sometimes. Only some people get paid breaks.
58% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Hertz pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.

At Hertz, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
34% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and July 2026.

Are part-time workers able to get health insurance from Hertz?

Most people who work part-time can't get health insurance.
80% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Hertz?

Most people who work part-time don’t get paid time off.
71% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Hertz affordable enough for their workers?

Most people say the health insurance costs are okay.
78% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Hertz?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Hertz worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Hertz workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Hertz workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Hertz?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Hertz managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Hertz spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Hertz?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Hertz job good for students?

Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Hertz good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Hertz feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hertz get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Hertz?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hertz enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Hertz recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Hertz?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Hertz?

Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Hertz’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Hertz is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular jobs at Hertz in Georgia?

What are the most popular states for Hertz Customer Service Associate Jobs?

Infographic showing various Customer Service Associate job openings at Hertz in Georgia as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

Customer Service Associate

Hertz

Atlanta, GA • On-site

$15/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

142nd of 178 rated vehicle equipment hire

Job description


The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $15.00/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

What Hertz employees say

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