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HeiTech Services
HeiTech Services

60 Heitech Services Customer Service Jobs Hiring Near You

HeiTech Services

Mail Courier Driver

Hyattsville, MD · On-site

$16.75 - $22.75/hr

At HeiTech Services, our employees are our biggest assets. HeiTech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees ...

HEITECH SERVICES

Records Manager SME

Washington, DC · On-site

Description HeiTech Services is seeking an experienced Records Manager Subject Matter Expert (SME ... Professional records management certification, such as Certified Records Manager (CRM), Information ...

HeiTech Services

Records Manager SME

Washington, DC · On-site

HeiTech Services is seeking an experienced Records Manager Subject Matter Expert (SME) to provide ... Professional records management certification, such as Certified Records Manager (CRM), Information ...

HeiTech Services, Inc

Project Manager

Washington, DC · On-site

... digital services, and information management projects. This role translates customer and ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

HeiTech Services

Project Manager

Washington, DC · On-site

... digital services, and information management projects. This role translates customer and ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

HeiTech Services

Scrum Master

Washington, DC · On-site

$58.25 - $77.75/hr

... customer requirements, and project objectives. Promotes predictable delivery by facilitating ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

HEITECH SERVICES

Scrum Master

Washington, DC

$58.25 - $77.75/hr

... customer requirements, and project objectives. Promotes predictable delivery by facilitating ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

HeiTech Services, Inc

Records Manager SME

Washington, DC · On-site

HeiTech Services is seeking an experienced Records Manager Subject Matter Expert (SME) to provide ... Professional records management certification, such as Certified Records Manager (CRM), Information ...

HEITECH SERVICES

Project Manager

Washington, DC · On-site

... digital services, and information management projects. This role translates customer and ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

HEITECH SERVICES

Project Manager

Washington, DC · On-site

The role requires strong organization, sound judgment, customer service, and the ability to keep a ... HeiTech Services is proactively identifying qualified candidates in anticipation of a potential ...

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    Infographic showing various Customer Service job openings at Heitech Services in the United States as of August 2026, with employment types broken down into 41% Full Time, 56% Part Time, and 3% Temporary. Highlights an 100% Physical job distribution.

    Customer Service Representative - ON CALL

    HeiTech Services, Inc.

    Portland, ME • On-site

    $16 - $20.75/hr

    Other

    Re-posted 2 days ago

    Job description

    Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an ON CALL - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.
    No prior fingerprinting experience is required-paid training is provided. Candidates with backgrounds in customer
    service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.

    • This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position. ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site.
    • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.
    • In this position, hours are not guaranteed, and employees are on an "as needed" basis so a steady income stream cannot be guaranteed.
    • The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.
    Primary Responsibilities:
    • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
    • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
    • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
    • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
    Requirements
    Skills and Abilities Required:
    • Must be able to obtain and maintain a government-issued suitability clearance.
    • Must be able to speak and write in English.
    • Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks
    • Ability to hold and grasp applicants' hands to obtain quality fingerprints
    • Ability to work in a high-paced environment with the public
    • Ability to type and use basic computer skills
    • Successful completion of the biometrics training and certification within 60 days
    Minimum Education and Experience Required:
    • High School Diploma or equivalent
    • Demonstrated experience in customer service

    Desired Skills: Ability to speak a foreign language
    Must be US Citizen and able to obtain a government clearance.
    HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.
    If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.
    HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.
    Apply

    Apply