Heico
Heico

60 Heico Customer Service Jobs Hiring Near You

Staff Accountant

Highland Heights, OH · On-site

$53K - $70K/yr

HEICO Aerospace's high-energy culture focuses our Team Members' on providing high quality products and services to our customer base, which is made up of most of the world's airlines. Our "work hard ...

Staff Accountant

Highland Heights, OH · On-site

$53K - $70K/yr

HEICO Aerospace's high-energy culture focuses our Team Members' on providing high quality products and services to our customer base, which is made up of most of the world's airlines. Our "work hard ...

HEICO's high-energy culture focuses our Team Members on providing high quality products and services to our customer base, which is made up of most of the world's airlines, the defense industry ...

Customer Service Department in Miami, FL Office address :230 NE 70th Street, Miami, FL 33138 ... Prime Air was acquired in September 2006 by HEICO Corporation (HEI), publicly traded and became a ...

Customer Service Department in Miami, FL Office address :230 NE 70th Street, Miami, FL 33138 ... Prime Air was acquired in September 2006 by HEICO Corporation (HEI), publicly traded and became a ...

HEICO's high-energy culture focuses our Team Members on providing high quality products and services to our customer base, which is made up of most of the world's airlines, the defense industry ...

HEICO's high-energy culture focuses our Team Members' on providing high quality products and services to our customer base, which is made up of most of the world's airlines and the defense industry.

HEICO's high energy culture focuses our Team Members' on providing high quality products and services to our customer base. Our leadership approach creates a dynamic environment that continually ...

Customer Service Department in Miami, FL Office address : 230 NE 70th Street, Miami, FL 33138 ... Prime Air was acquired in September 2006 by HEICO Corporation (HEI), publicly traded and became a ...

HEICO's high-energy culture focuses our Team Members on providing high quality products and services to our customer base, which is made up of most of the world's airlines, the defense industry ...

For more than 60 years, HEICO has thrived by providing customers with innovative and cost-saving products and services. HEICO's products are found on large commercial aircraft, regional, business and ...

HEICO's high-energy culture focuses our Team Members' on providing high quality products and services to our customer base, which is made up of most of the world's airlines and the defense industry.

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Heico Jobs Information

What is it like to work at Heico?

Heico is a privately-held aerospace and defense company that values a culture of innovation, collaboration, and customer satisfaction. The company operates through a decentralized structure, allowing its subsidiaries to maintain a high degree of autonomy while working together to achieve common goals, and its employees often work in a fast-paced, dynamic environment with a focus on delivering high-quality products and services. Working at Heico may appeal to candidates who are interested in contributing to the development of cutting-edge technologies and products, and who value the opportunity to work in a company with a strong commitment to innovation and customer satisfaction.

What makes Heico an attractive place to work?

Heico is a leading distributor of aerospace and defense products, as well as a manufacturer of highly engineered products for various industries, with a strong reputation for innovation and reliability. The company's workplace culture values collaboration, innovation, and employee growth, offering opportunities for professional development and advancement in a stable and secure environment. Joining Heico can provide individuals with a chance to contribute to the company's mission and make a meaningful impact in the industries they serve, while also advancing their careers in a dynamic and supportive work environment.
What are the most popular job types at Heico?
    Infographic showing various Customer Service job openings at Heico in the United States as of August 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

    Customer Service Representative-Highland Heights, Ohio

    Heico

    Highland Heights, OH • On-site

    $15.50 - $21/hr

    Full-time

    Medical, Dental, Life, Retirement

    Posted 26 days ago


    Job description

    Inertial Aerospace a HEICO Company (NYSE: HEI) is hiring a full-time Customer Service Representative to join our Avionics team. This position will be located at our Highland Heights, OH Facility and will be a 1st shift position. Inertial Aerospace has decades of experience in the aviation industry and continues to be the leader in the Repair of Inertial Navigation Equipment. The company was acquired by HEICO Corporation in 2001 and continues to play a critical role within the industry known for its innovation.

    The Customer Service Representative (CSR) plays a critical role within the operation of the company. The CSR acts as the liaison between the customer and Inertial's operations team. A friendly voice, willingness to help, and swift response to questions are crucial to the success of this position and the success of IAS. This role will directly report to the Director of Operations.

    Job Description:

    • Process quotes on a daily basis as needed
    • Handle pricing and quoting of repair orders to the customers and make necessary calls for any special requests as needed
    • Email completed quotes to customers for approval
    • Update Pentagon (ERP System) and file quote approvals when received
    • Process warranty paperwork and teardowns as per company policy
    • Ship and Invoice as needed
    • Open work orders as needed
    • Answer incoming calls as needed
    • Handle expedite requests and refer to the Production Manager accordingly
    • Handle status requests as needed by the customer
    • Inform the Director of Operations of any issues or concerns that may be in the best interest of the company and/or the customer
    • Use of email to send/receive quotes and customers' correspondence
    • Any other tasks assigned by Management

    Skills required:

    • Three (3) years' experience required in related field
    • Proficient use of English grammar, spelling, and punctuation
    • Friendly telephone skills, with a professional use of language
    • Proficient use of Microsoft Office: Word, Excel, and Outlook
    • Strong organizational skills
    • Ability to multi-task and prioritize as necessary
    • Ability to work in a team environment to meet required deadlines
    • Highly responsive to internal and external customer requirements, with a high attention for detail
    • Must work well with others and be flexible in handling multiple tasks
    • Aviation related experience preferred
    • Excellent English communication skills, both written and verbal
    • Ability to work in a fast-paced environment
    • Excellent attendance and a positive attitude

    This is an excellent opportunity for a motivated professional who enjoys challenges, values continuous learning, and is seeking long-term growth within a successful organization. HEICO Corporation offers competitive compensation, a strong 401(k) program, and comprehensive benefits including medical, dental, life, and disability insurance.