Harrow

13 Harrow Sales Jobs Hiring Near You

Harrow Jobs Information

What are the key skills and qualifications needed to thrive as a Sales professional, and why are they important?

To thrive as a Sales professional, you need strong communication, negotiation, and relationship-building skills, often supported by a background in business or marketing. Familiarity with CRM software, sales analytics tools, and digital communication platforms is typically required. Standout salespeople excel in persuasion, active listening, resilience, and adaptability to changing customer needs. These skills are vital for consistently meeting sales targets, building customer loyalty, and driving revenue growth.

How does a Sales professional typically collaborate with other departments to achieve targets?

Sales professionals frequently work alongside marketing, customer service, and product teams to ensure a cohesive approach to meeting client needs and achieving revenue goals. This collaboration might include sharing customer feedback with product teams for improvements, coordinating with marketing for tailored campaigns, and working with customer service to resolve client issues promptly. Effective communication and teamwork are essential, as these interactions directly impact customer satisfaction and sales performance. By fostering strong interdepartmental relationships, sales professionals can better align strategies and maximize their success.

What are sales jobs?

Sales jobs involve promoting and selling products or services to customers, either directly or through various channels. People in sales roles identify potential clients, understand their needs, and present solutions to meet those needs. They may work in a variety of industries and settings, such as retail, business-to-business, or online sales. Success in sales typically requires strong communication skills, persistence, and the ability to build relationships with customers.

What is the difference between Sales vs Customer Service Representative?

AspectSalesCustomer Service Representative
Primary FocusGenerating sales and revenueAssisting customers and resolving issues
Required SkillsPersuasion, negotiation, product knowledgeCommunication, problem-solving, patience
Work EnvironmentSales offices, retail stores, online platformsCall centers, retail stores, service desks
Common CertificationsSales certifications, product trainingCustomer service certifications, communication courses

While both roles involve interacting with customers, Sales focuses on closing deals and increasing revenue, whereas Customer Service Representatives prioritize customer satisfaction and issue resolution. Understanding these differences helps job seekers find the right career path in the industry.

What are the most popular jobs at Harrow?
Infographic showing various Sales job openings at Harrow in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Nights. Highlights an 100% Physical job distribution.

Ocular Surgery Account Manager-Chicago

Harrow, Inc.

Chicago, IL โ€ข On-site

Full-time

Posted 28 days ago


Job description

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an incredible entrepreneurial company - where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow's values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world - providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you're the right person to help contribute as we build a truly exceptional company, one we are all so proud of!
Harrow's ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
  • An expanding Retina Portfolio including IHEEZOยฎ, TRIESENCEยฎ, BYOOVIZTM, and OPUVIZTM
  • A broad Dry Eye Disease product line, led by VEVYEยฎ and bolstered by well-known adjacent ocular surface disease products such as FLAREXยฎ and FRESHKOTEยฎ
  • A peri-operative Surgical product line, led by TRIESENCEยฎ, and BYQLOVITM
  • A Rare and Specialty product line, which includes various high-need and utility products such as ILEVROยฎ, NATACYNยฎ, and VERKAZIAยฎ
  • A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

Job Summary
The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow-approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. This position requires a highly motivated self-starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery (or surgical) environment. Assigned monthly/quarterly/annual sales revenue and product objectives are achieved through consultation and value-based communications with ophthalmologists, surgery centers, and staff on the use, characteristics, and advantages of Harrow peri-operative products. Prospective candidates should have a proven track record of success in managing peri-operative therapies, managing relationships between a physician's office and their ASC, buy-and-bill sales, and working in a highly collaborative matrix environment.
Core Responsibilities
  • Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals
  • Ability to effectively communicate complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon's office and ASC
  • Adept understanding of complex care systems and strong capability to assess local dynamics to inform area business growth acceleration plans
  • Solid understanding of reimbursement concepts as they relate to buy and bill
  • Develop critical physician and ASC staff relationships within the assigned geography
  • Utilizes all internal resources when developing quarterly action plans or handling problem accounts
  • Provides weekly new business forecasts and updates
  • All sales activity is adequately recorded in CRM
  • Maintain an in-depth and professional level understanding of the Harrow surgical peri-operative products
  • Collaborate effectively with internal departments and peers
  • Act with a sense of urgency at all levels of customer care and follow up
  • Ability to travel throughout the assigned geography on a routine basis
  • Utilize the designated CRM system - Salesforce
  • Understand and follow all industry and company policies and guidelines
  • Comply with all state and federal legislation and regulatory requirements
  • Manage expenses in a thoughtful, responsible, and ethical manner
  • Resourceful thinker that may not have a complete roadmap to success, but finds the resources available to win and prosper
  • Acts as the liaison for customer complaints or issues with continual follow-up
  • Submits all required reports, including monthly expense reports, on time
  • Competent in PowerPoint, Excel, Word & Outlook

Qualifications & Requirements
  • Bachelor's degree in a related field
  • Has 3+ years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
  • Ability to build, develop, and foster longstanding relationships with customers
  • Ability to quickly absorb product and practice information and offer solutions that resonate
  • Experience with the execution of strategic and targeted business plans around priorities and goals
  • Proficient with MS Office products, including Word, Excel, and PowerPoint
  • Knowledge of how physicians make decisions regarding patient care for various therapies
  • Excellent presentation and interpersonal skills
  • Solid independent judgment and initiative required
  • Superior communication and written skills are a must
  • Ability to multitask, adjusting priorities as needed
  • Good problem-solving and analytical skills
  • Ability to become proficient with Salesforce CRM

Position Type
  • Remote

Travel
  • Expected travel in the field will be about 100% which will include overnight stays which is less than 75%

About Harrow

Sourced by ZipRecruiter

Industry

Pharmaceutical and medicine manufacturing

Company size

201 - 500 Employees

Headquarters location

Nashville, TN, US

Year founded

1998