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Job Description
ABOUT THE ROLE
At haku, our Account Executives do far more than manage opportunities and close deals.
They serve as strategic advisors to nonprofit organizations, helping them evaluate technology, modernize outdated processes, and ultimately transform how they engage supporters, manage events, and raise funds.
We're looking for an experienced Account Executive to join our Fundraising team and help accelerate our growth within the nonprofit market.
This role is ideal for a consultative seller who enjoys navigating complex buying decisions, building consensus across multiple stakeholders, and helping organizations solve meaningful business challenges.
You'll work closely with Business Development Representatives, Solutions Engineers, Marketing, Product, and Customer Experience teams to create exceptional buying experiences and drive revenue growth.
Success in this role requires curiosity, business acumen, resourcefulness, and the ability to guide prospects through complex evaluations while aligning solutions to measurable business outcomes.
If you're looking for an opportunity to make a meaningful impact, influence company strategy, and help build the next generation of fundraising technology, we'd love to meet you.
YOUR LIFE AT HAKU
Our state-of-the-art office overlooking Biscayne Bay in Miami is home to a thoughtful, collaborative, and ambitious team that genuinely enjoys working together.
We care deeply about our customers, our teammates, and building great technology. We move fast, challenge each other respectfully, and celebrate wins together.
As a Team Member, You'll Be Eligible To Benefit From:

• Flexible PTO + paid holidays
• Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)
• 401k with employer matching (after 90 days)
• Hybrid or Remote work model
• Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)
• Professional Development Reimbursement (after 6 months)
• Monthly credit towards wellness activities (gym, meal plans, mental health costs)
• Free access to wellness subscriptions, mental health and financial planning platforms
• Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot
• Company-paid parking in the heart of Brickell
• State-of-the-art Apple computer and accessories
• Wellness activities, happy hours, and company-wide fun events
• Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHAT YOU'LL DO
Own Revenue Growth Within Your Territory
Manage opportunities from qualification through close while consistently achieving and exceeding quarterly and annual revenue targets.
Develop territory and account strategies that maximize pipeline creation, opportunity progression, and revenue growth.
Lead Complex Buying Journeys
Guide prospects through complex evaluations involving multiple stakeholders, competing priorities, and organizational change.
Facilitate discovery conversations, uncover business challenges, build consensus, develop business cases, and help buyers confidently navigate the decision-making process.
Partner Across the Revenue Organization
Work closely with Business Development Representatives to generate pipeline and develop account strategies.
Collaborate with Solutions Engineers to deliver compelling evaluations and demonstrate how haku solves customer challenges.
Partner with Marketing, Product, Customer Experience, and Leadership teams to improve the buyer experience and support company growth.
Serve as a Strategic Advisor
Build trusted relationships with nonprofit leaders and become a knowledgeable resource throughout the buying process.
Help prospects understand not only what haku does, but how technology can help them achieve their broader organizational goals.
Be the Voice of the Market
Bring customer feedback, competitive intelligence, and market insights back to the organization.
Help influence product direction, messaging, positioning, and go-to-market strategy through the insights you gather in the field.
Help Build the Future of haku
Contribute to the evolution of our sales playbooks, processes, methodologies, and go-to-market strategy.
Share best practices, mentor teammates, test new ideas, and help strengthen the foundation for our next stage of growth.
Maintain Operational Excellence
Maintain accurate forecasting, pipeline management, account activity, and opportunity data within HubSpot.
Operate with discipline and accountability while providing leadership with reliable visibility into your business.
WHO YOU ARE
You consultative seller who thrives in complex sales environments and leads with curiosity. Demonstrates the ability to ask thoughtful questions, challenge assumptions, and uncover business needs before recommending solutions. Builds credibility with executive stakeholders, effectively navigates buying committees, and creates momentum throughout the sales process.
Highly resourceful, accountable, and results-oriented, with a strong sense of ownership. Enjoys building as much as selling and is energized by opportunities to influence strategy, improve processes, and contribute to a high-performing team culture.
Most importantly, you care deeply about helping customers solve meaningful problems and creating exceptional buying experiences.
QUALIFICATIONS

• 5+ years of experience selling B2B SaaS solutions and managing opportunities from discovery through close
• Proven track record of consistently achieving and exceeding revenue targets
• Experience managing complex sales cycles involving multiple stakeholders, competing priorities, and formal decision-making processes
• Demonstrated ability to build consensus, navigate buying committees, and drive opportunities to successful close
• Strong discovery, business case development, negotiation, and closing skills
• Experience developing territory and account strategies that generate pipeline and accelerate revenue growth
• Strong business acumen with the ability to connect customer challenges to measurable business outcomes
• Exceptional communication, presentation, and relationship-building skills across both individual contributors and executive stakeholders
• Experience partnering cross-functionally with Solutions Engineers, Marketing, Customer Success, Product, and Leadership teams
• Strong organizational, pipeline management, and forecasting discipline
• High degree of resourcefulness, accountability, and intellectual curiosity
• Ability to thrive in a fast-paced, high-growth environment with evolving priorities

PREFERRED QUALIFICATIONS

• Experience selling business-critical software solutions to commercial, enterprise, nonprofit, or mission-driven organizations
• Experience selling CRM, fundraising technology, payment processing, event management, ecommerce, marketing technology, or adjacent software platforms
• Experience with outbound prospecting, territory development, and account-based sales strategies
• Experience working within a high-growth SaaS environment

MORE ABOUT HAKU
haku is one of the leading technology platforms serving two distinct markets: mass participation endurance event organizers and nonprofit organizations. We power the technology behind some of the world's most recognized races, fundraising campaigns, and community events, helping our customers deliver exceptional participant and donor experiences while driving growth and operational excellence.
Our customers use haku to manage the entire lifecycle of their events and fundraising programs-from registration, fundraising, and ticketing to CRM, communications, event operations, payments, and analytics-all within one connected platform.
Trusted by global brands, iconic endurance events, and leading nonprofit organizations, haku powers customers such as runDisney, New York Road Runners (the organization behind the TCS New York City Marathon), the Vienna City Marathon, the Stockholm Marathon, the Philadelphia Eagles Autism Foundation, the Lowe's Foundation, and hundreds of others across North America, Europe, the Middle East, and APAC.
As a minority-owned company and equal opportunity employer, we're committed to building an inclusive workplace where diverse perspectives are valued, innovation thrives, and every team member has the opportunity to make a meaningful impact. We're building a team that thrives on solving complex challenges, delivering exceptional customer experiences, and helping our customers make a lasting impact in the communities they serve.
To learn more about haku, visit www.hakuapp.com.
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