Job Summary:
Gradial is a company dedicated to helping marketers and creatives execute their ideas efficiently through their innovative platform. They are looking for a Principal Software Engineer to lead the technical vision behind AI-native systems that enhance how creative teams manage websites, focusing on generative AI and intelligent workflows.
Responsibilities:
โข Define and drive the technical architecture for systems that convert natural language into intelligent, multi-step workflows using generative AI.
โข Lead the design, implementation, and scaling of LLM agents for real-time inference, dynamic prompting, memory management, and tool orchestration.
โข Set engineering standards and influence system design across the stack, with a focus on performance, reliability, and long-term extensibility.
โข Design learning systems that integrate customer feedback, usage data, and brand preferences to evolve autonomously over time.
โข Mentor senior engineers, fostering a culture of technical excellence, rapid iteration, and ownership.
โข Collaborate deeply with product and design leaders to rethink how interfaces and features dynamically adapt to user intent.
โข Champion best practices in testing, observability, deployment, and operational excellence to ensure system health at scale.
โข Own critical, ambiguous problem spaces from end to end, advocating for technical and product innovation.
Qualifications:
Required:
โข 8+ years of professional software engineering experience, including significant leadership of complex technical initiatives.
โข Deep expertise in distributed systems, algorithms, and scalable software design.
โข Proven track record architecting and shipping systems in fast-moving, high-ambiguity environments.
โข Hands-on experience with LLM integration, generative AI frameworks, or building AI-native applications.
โข Strong communication and cross-functional leadership skills, with the ability to influence technical and non-technical audiences.
โข High-agency, ownership-driven mindset with a passion for solving real-world problems at scale.
โข Background in technical fields such as computer science, mathematics, physics, or systems engineering.
Preferred:
โข Experience building or scaling AI agent architectures for production environments.
โข Prior experience in early-stage startups where you owned both strategy and execution.
โข Passion for designing systems that blend technical sophistication with elegant, intuitive user experiences.
Company:
Gradial is an enterprise software company that provides AI agents that automate enterprise content workflows. Founded in 2023, the company is headquartered in Seattle, USA, with a team of 51-200 employees. The company is currently Growth Stage.