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Goodwill of Central & Southern Indiana
Goodwill of Central & Southern Indiana

60 Goodwill Customer Service Jobs Hiring Near You

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Goodwill of Central & Southern Indiana Jobs Information

What is it like to work at Goodwill?

Goodwill is a mission-driven organization that values diversity, inclusion, and community involvement, fostering a culture of compassion and social responsibility.

As an organization, Goodwill operates a network of retail stores, donation centers, and job training programs, providing a dynamic work environment where employees can engage with customers, develop new skills, and contribute to the mission of empowering people with disabilities, disadvantages, and other barriers to employment.

Working at Goodwill may appeal to individuals who are passionate about making a positive impact in their community, as the organization offers opportunities for professional growth, career development, and a sense of fulfillment that comes from being part of a social enterprise.

What makes Goodwill an attractive place to work?

Goodwill is a well-established non-profit organization with a long history of providing employment services and job training to individuals in need, positioning itself as a leader in the social services industry. As an employer, Goodwill offers a supportive work environment that values diversity, inclusion, and teamwork, with opportunities for professional growth and development through training programs and career advancement. Joining Goodwill allows individuals to contribute to a mission-driven organization that makes a positive impact in their communities, while also developing their skills and expertise in a dynamic and stable work setting.

Do workers at Goodwill Of Central & Southern Indiana get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Goodwill Of Central & Southern Indiana pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get paid time off at Goodwill Of Central & Southern Indiana?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Goodwill Of Central & Southern Indiana worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Goodwill Of Central & Southern Indiana workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Goodwill Of Central & Southern Indiana?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Goodwill Of Central & Southern Indiana managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
60% of people say their manager changes their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Goodwill Of Central & Southern Indiana spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Goodwill Of Central & Southern Indiana?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Goodwill Of Central & Southern Indiana?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Goodwill Of Central & Southern Indiana recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Goodwill Of Central & Southern Indiana?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Goodwill Of Central & Southern Indiana?

Most people aren’t given support to advance their career here.
In the last year, 86% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Goodwill Of Central & Southern Indiana’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Goodwill Of Central & Southern Indiana is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

What are the most popular job types at Goodwill?

    What are the most popular jobs at Goodwill?

    What are the most popular categories at Goodwill?

    Infographic showing various Customer Service job openings at Goodwill in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Part-Time Morning Janitor Courthouse - (AbilityOne)

    Goodwill of Central & Southern Indiana

    New Albany, IN • On-site

    $17.20/hr

    Part-time

    Medical, Dental, Vision, Life, PTO

    Re-posted 20 days ago

    Goodwill Of Central & Southern Indiana rating

    5.3

    Company rating: 5.3 out of 10

    Based on 8 frontline employees who took The Breakroom Quiz

    686th of 783 rated non-profit organizations

    Job description

    This is a Monday-Friday part-time hourly position that pays $17.20 per hour. Hours are generally 6 AM to 10 AM. The Birch Bayh Federal Building is located at 46 E Ohio St, Indianapolis, IN 46204.
    This janitorial position at Goodwill of Central and Southern Indiana (GCSI) is a result of the AbilityOne program in partnership with GCSI and the federal government to provide healthy operations and environments at local federal facilities. The AbilityOne program is one of the largest sources of employment in the United States for people who are blind or have significant disabilities. GCSI is one of about 500 non-profit organizations that provides employment opportunities in competitive, integrated environments at federal government locations.
    The Janitor keeps the premises of the office building or other commercial or institutional buildings in a clean and orderly condition. Cleans office areas, courtrooms, hallways, lobbies, breakrooms/cafeterias, restrooms, elevators, stairways, locker rooms, and other assigned work areas.
    Example Duties and Activities
    • Cleans and polishes lighting fixtures, marble surfaces, and trim.
    • Cleans and disinfects the furniture and equipment.
    • Polishes metalwork.
    • Wipes down walls, ceilings, and woodwork.
    • Washes windows, door panels, and sills.
    • Empties wastebaskets and empties and cleans ashtrays.
    • Transports trash and waste to the disposal area.
    • Replenishes bathroom supplies.
    • Communicates with Goodwill management and customers when appropriate and as needed.
    • Transports small equipment or tools between departments.
    • Sets up tables and chairs in auditoriums or halls.
    • Sweeps, scrubs, waxes, and polishes floors.
    • Cleans rugs, carpets, upholstered furniture, and draperies.

    Required Competencies
    • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
    • Communication Skills - Gives full attention to what other people are saying, taking time to recognize the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reads and comprehends basic written sentences and paragraphs in work-related documents.
    • General Labor Skills - Is able to carry out simple one- or two-step instructions and deal with standardized situations with only occasional or no variables.
    • Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

    Preferred Competencies
    • Janitorial Skills - Performs cleaning activities in specific areas by hand, such as removing dust from furniture, blinds, windowsills, etc. Sweeps and mops floors. Cleans and disinfects bathrooms with cleaning products. Is able to learn how to properly use janitorial tools and equipment including but not limited to dust cloths, vacuum cleaners, and cleaning chemical solutions.
    • Floor Cleaning Equipment Expertise - Is able to operate and control riding and walk behind scrubbers and other floor care equipment, in accordance with manufacturer's instructions, to clean carpets and scrub hard floors.

    Other Requirements
    Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
    • Moderate to Hard Physical Work - is regularly required to walk and frequently required to use hands to finger, handle, or feel; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch and must occasionally lift and/or move up to 25 pounds. Can manage frequent exposure to dust, dirt, debris, and dust particles in the air. Will be regularly exposed to slippery floors and moving mechanical parts of floor cleaning equipment. The noise level is generally low.
    • Visual Acuity - Has close and distance vision abilities and is able to adjust focus.
    • Background Screening - All candidates must pass a pre-employment background check.
    • Governmental Contract Responsibilities - Goodwill's Commercial Services division holds contracts for cleaning services at some federal government buildings.

    Benefits: Employees may participate in a comprehensive benefits program that includes:
    • Continuing education and leadership development
    • Comprehensive health plan
    • Vacation as well as sick time
    • Life, dental and vision insurance
    • Nationally recognized preventive health and wellness program
    • Section 125 pretax health spending account, dependent care spending account and premiums

    Mission and Values: click here
    Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
    CommercialServices1

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