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Senior Client Manager

At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Senior Client Manager, you'll play a key role in delivering exceptional service to our clients. You'll manage a portfolio of accounts, build strong relationships, and ensure our clients receive tailored solutions that meet their needs.

How you'll make an impact:

• Manage a portfolio of accounts, ensuring client satisfaction and retention.
• Lead the renewal process, delivering high-quality solutions on time.
• Build strong relationships with clients, understanding their needs and providing ongoing support.
• Collaborate with the Production team to secure new business and expand existing accounts.
• Use your expertise to drive results, meet revenue goals, and contribute to a culture of continuous improvement.

About you:

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors:

• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)