20 Freshdirect Operations Jobs Hiring Near You

About Us

At FreshDirect, we are reinventing the grocery experience.

Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's homes - faster, fresher, and smarter than anyone else.

We're not just a food company. We're a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients - then use smart data, automation, and logistics to deliver them at peak freshness.

It's grocery shopping reimagined - and we're just getting started.

If you're passionate about innovation, care deeply about what people eat, and want to help build the future of food, we'd love to meet you.

The Role

The EHS Safety Training Manager - Operations & Transportation is responsible for leading and overseeing all safety training, learning, and development initiatives across FreshDirect Operations. This role manages a team of trainers and partners closely with Operations, Transportation, and Leadership teams to build and sustain a strong culture of safety, compliance, employee engagement, and continuous learning. Reporting to the Director of EHS, the Safety Training Manager will design and implement effective training programs that support regulatory compliance, operational excellence, and employee development across multi-shift environments.

What You'll Do

• Develop, implement, and maintain a comprehensive EHS learning and development strategy aligned with business objectives and company culture.
• Lead and manage a team of trainers to ensure consistent delivery of effective, engaging, and compliant training programs across all operational sites.
• Design and facilitate safety and operational training programs for warehouse, production, and transportation employees using adult learning best practices.
• Partner cross-functionally with Operations, Transportation, HR, and Leadership teams to identify training needs and develop targeted learning solutions.
• Support DOT, OSHA, EPA, FMCSA, and other regulatory compliance initiatives through ongoing employee education and training programs.
• Leverage training metrics, compliance data, audits, and operational trends to identify gaps, measure effectiveness, and drive continuous improvement initiatives.
• Develop and maintain annual training calendars, training records, compliance reporting, and audit documentation.
• Provide coaching and support to managers and supervisors on safety procedures, employee development, and training effectiveness.
• Coordinate retraining initiatives related to process updates, operational changes, safety incidents, or compliance requirements.
• Ensure all training materials, SOPs, and learning content remain current, accurate, and aligned with regulatory and operational standards.

Promote and reinforce a culture focused on safety awareness, accountability, employee engagement, and recognition.

Maintain established EHS systems and support implementation of new training technologies, programs, and processes.

What You'll Bring

• Bachelor's degree in Education, Human Resources, Organizational Development, Occupational Safety, Environmental Health & Safety, or a related field preferred.
• Minimum of 2-5 years of experience leading training programs within a large operational, manufacturing, warehouse, distribution, transportation, or food production environment.
• Experience developing and delivering training content for frontline hourly employees and leadership teams.
• Prior experience managing trainers or leading training initiatives across multiple locations preferred.
• Experience within food manufacturing, logistics, distribution, or transportation environments strongly preferred.
• Strong knowledge of adult learning principles, instructional design, and training best practices.
• Familiarity with OSHA, EPA, FMCSA, DOT, NIOSH, and other applicable safety regulations and standards.
• Strong leadership skills with the ability to coach, motivate, and develop teams.
• Excellent written and verbal communication and presentation skills.
• Ability to build strong partnerships and influence cross-functional stakeholders at all levels of the organization.
• Strong organizational, project management, and time management skills with the ability to manage multiple priorities.
• Analytical mindset with the ability to leverage data and metrics to drive decisions and improvements.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint; experience with LMS platforms preferred.
• Ability to work flexible hours to support a multi-shift operational environment.
• Ability to thrive in a fast-paced, evolving environment while driving change management initiatives.

Our Values at FreshDirect

We live these values every day:

A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.

One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.

Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.

Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what's right, even when no one is watching.

Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.

We love food. Yes, literally all of us.

What You'll Love About Working Here

• A fast-paced, innovative environment where ideas turn into action
• Opportunities for growth - many of our leaders have risen through the ranks
• Direct impact on how thousands of customers experience food every day

Salary

$90,000 - $110,000

Total Rewards & Benefits

Competitive compensation and comprehensive benefits

PTO, Safe & Sick Time, and Paid Holidays

Medical, Vision, Dental, and Voluntary Disability coverage

401(k) with employer match and Life Insurance

State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market

Onsite FREE parking

FREE employee shuttle bus service from nearby Subway station

Training, leadership development, and tuition discount at local colleges

20% employee discount on FreshDirect online orders and Brooklyn wine store

Minimum 50% employee discount at our onsite employee market

Mobile phone discounts through partnerships with T-Mobile and Verizon

Gym membership discounts through NYSC

Our Culture
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.

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