Franklin
Franklin

60 Franklin Hotel Jobs Hiring Near You

Hotel Front Desk

Deadwood, SD · On-site

$13.75 - $17.25/hr

The Franklin Hotel is a historic 68 room hotel at the top of Main Street in historic Deadwood, SD. The Silverado-Franklin Historic Hotel & Gaming Complex offers competitive wages, excellent benefits ...

Silverado Franklin Historic Hotel & Gaming Complex The Silverado Franklin Historic Hotel & Gaming Complex is seeking smiling faces to join our Silverado Franklin team. The Silverado Franklin Historic ...

Front Desk Agent

Franklin, TN · On-site

$14 - $17.75/hr

Craft Unforgettable Guest Experiences at Vibrant Historic Franklin Hotel! Imagine being the heartbeat of a vibrant hotel, where every greeting you craft is like a key that unlocks a richer, more ...

Hotel Sales Coordinator

Franklin, TN · On-site

$18 - $24.75/hr

Property Location: 1874 West McEwen Drive - Franklin, Tennessee 37067 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you ...

$12.25 - $14.50/hr

As historic downtown Franklin's only hotel, we pride ourselves on being a home away from home for our guests and our team members are a large part of that experience. From benefits like special hotel ...

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Hotel Front Desk

Silverado Franklin

Deadwood, SD • On-site

$13.75 - $17.25/hr

Other

Retirement, PTO

Re-posted 8 days ago


Job description

Front Desk Employee

The Silverado Franklin Historic Hotel & Gaming Complex is seeking smiling faces to join our team at the Franklin Hotel Front Desk. The Franklin Hotel is a historic 68 room hotel at the top of Main Street in historic Deadwood, SD.

The Silverado-Franklin Historic Hotel & Gaming Complex offers competitive wages, excellent benefits, paid vacations, 401k, and opportunities for advancement.

All Front Desk employees must be 21 and available to work various shifts, any day of the week and be able to secure a SDCG Support License. Possess the ability to take the South Dakota approved Techniques of Alcohol Management exam (TAM or equivalent) and secure a passing score.

Some duties include:

  • Greet, register, and assign rooms to guests of hotel
  • Verify customers' credit, and establish how the customer will pay for the accommodation
  • Contact housekeeping or maintenance staff when guests report problems
  • Make and confirm reservations using computer software, telephone, email, or walk-ins
  • Issue room keys and escort instructions to door greeters
  • Maintain confidentiality, randomness, accuracy, and integrity of redemption, promotions, and customer information
  • Enroll customers into the Players Card system using appropriate procedures on the casino floor and behind the Players Center counter
  • Assist with identifying high-end players, help resolve problems with all customers and cultivate appropriate business relationships
  • Use highly effective verbal, written and spoken communication skills while dealing with the Platinum and Millionaire guests, as well as all guests
  • Report customer-related and employee incidents occurring in gaming areas to floor supervisors and department heads