FirstCash
FirstCash

68 Firstcash Full Time Jobs Hiring Near You

Retail Sales Associate - 2695

Sweetwater, TN · On-site

$12 - $14/hr

Full-Time Retail Sales Associate We are seeking entry-level, full-time sales associates in our pawn ... FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide ...

... FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements. • Access to over 10,000 discounts from 1,000+ companies with ...

... FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements. • Access to over 10,000 discounts from 1,000+ companies with ...

... FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements. • Access to over 10,000 discounts from 1,000+ companies with ...

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FirstCash Jobs Information

Do workers at FirstCash get paid breaks?

No. Most people don’t get paid breaks.
77% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Does FirstCash pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

At FirstCash, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from FirstCash affordable enough for their workers?

Most people say the health insurance costs are okay.
72% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at FirstCash?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 68% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at FirstCash worry about hours?

Most people don’t worry about getting enough hours.
74% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Do FirstCash workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for FirstCash workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at FirstCash?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do FirstCash managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at FirstCash spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at FirstCash?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a FirstCash job good for students?

Most students say this is a bad place to work if you’re studying.
100% of students report this isn’t a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at FirstCash good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at FirstCash feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at FirstCash get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at FirstCash?

Most people feel stressed out here.
84% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at FirstCash enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at FirstCash recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at FirstCash?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at FirstCash?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think FirstCash’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how FirstCash is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular categories at Firstcash?

Infographic showing various Full Time job openings at Firstcash in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Command Center Specialist

FirstCash, Inc.

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


FirstCash rating

5.3

Company rating: 5.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

6th of 7 rated pawnbroker


Job description

Description
Position at First Cash
What Makes a FirstCash Security Monitoring Tech.?
The Command Center is the primary point of contact for employees, customers, facilities, security officers, and other vendors for safety and security issues and inquires. The Event Monitoring Technician is responsible for the remote monitoring of our stores via live video/audio. This position will respond to security events in real time by manipulating the store security features to neutralize threats. This includes triggering audio alarms, deploying countermeasures and contacting local emergency responders.
RESPONSIBILITIES
  • 24/7 audio and video monitoring of all First Cash locations in the U.S.
  • When notified of an event, verify live/recorded video feeds to assess situation
  • Partner with local police departments to ensure threats are neutralized
  • Communicate with store management & Security Department post-event as directed by procedure
  • As needed, pull recorded video for management and police to review
  • Troubleshooting and facilitating problem resolution
  • Collaborating with Manager to identify process, quality and equipment improvements
  • Ensuring the safety of First Cash employees and customers by monitoring and responding to events

QUALIFICATIONS
  • Ability to work 6AM to 6PM
  • Ability to communicate effectively in person, via phone and email
  • Strong customer service skills
  • High School diploma or GED
  • Prior military technical experience is a plus (a tech related MOS)
  • Must have a strong proficiency with computers and various software; experience with MS Windows Excel and Outlook required; Manitou is a plus
  • Able to work well in stressful situations and handle pressure
  • Strong Ability to multi-task
  • Attendance and punctuality are essential and expected
  • Audio/Video skills & troubleshooting a plus
  • Ability to work flexible schedules including nights, weekends, holidays, periodic overtime and unscheduled shifts

Who is FirstCash?
FirstCash has more than 3,000 total pawn stores in the U.S. and Latin America, including all states in Mexico and the countries of Guatemala, Colombia and El Salvador, which sell a wide variety of jewelry, electronics, tools, appliances, sporting goods, musical instruments and other merchandise, and that make small non-recourse pawn loans secured by pledged personal property.
FirstCash, through its wholly owned subsidiary, American First Finance (AFF), also provides and services retail installment sales contracts, lease purchase agreements, and bank loans for a variety of consumer goods and services through a nationwide network of over 13,000 active retail merchant partner locations.
FirstCash employs a total of approximately 20,000 people in the U.S. and Latin America. FirstCash is a component company in both the Standard & Poor's MidCap 400 Index® and the Russell 2000 Index®.
What We Offer:
  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees
  • Vacation:
    • After 6 months of service - 40 hours
    • After 1 year of service - 80 hours annually
    • After 5 years of service - 120 hours annually
    • Eligible Full-time employees receive paid vacation leave based on their tenure with the Company as follows:
  • SICK:
    • After 6 months of service - 8 hours
    • After 1 year of service - 16 hours annually
    • After 5 years of service - 24 hours annually
    • Full-time employees receive paid sick leave based on their tenure with the Company as follows:
  • Participation in the FirstCash 401k program after six (6) months of employment.
  • Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
  • Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
  • Access to the FirstCash Pet Insurance program

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or (800)645-2611 Ext. 1

What FirstCash employees say

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