Position Summary: This position will provide supervision, guidance, motivation, and training for our dynamic workforce. The ability to meet both customer service standards and operational performance ...
Firemountain
4 jobs near Columbus, OH
Position Summary: This position will provide supervision, guidance, motivation, and training for our dynamic workforce. The ability to meet both customer service standards and operational performance ...
Sales Representative
Grants Pass, OR · On-site
Position Summary We are looking for a proactive, results-driven Sales Representative to join our dynamic Platinum Sales team. In this role, your primary focus will be hunting for new business ...
Sales Representative
Grants Pass, OR · On-site
Position Summary We are looking for a proactive, results-driven Sales Representative to join our dynamic Platinum Sales team. In this role, your primary focus will be hunting for new business ...
Platinum Partner Representative-Customer Service
Grants Pass, OR · On-site
$16 - $21.75/hr
Position Summary We are looking for a motivated and results-driven Platinum Partner Representative to join our dynamic sales team. In this role, you will play a crucial part in fostering long-lasting ...
Platinum Partner Representative-Customer Service
Grants Pass, OR · On-site
$16 - $21.75/hr
Position Summary We are looking for a motivated and results-driven Platinum Partner Representative to join our dynamic sales team. In this role, you will play a crucial part in fostering long-lasting ...
Customer Service Representative
Grants Pass, OR · On-site
$16 - $21.75/hr
Position Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and ...
Customer Service Representative
Grants Pass, OR · On-site
$16 - $21.75/hr
Position Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and ...
Full-time
Posted 22 days ago
Job description
Position Summary:
This position will provide supervision, guidance, motivation, and training for our dynamic workforce. The ability to meet both customer service standards and operational performance requirements in a fast-paced environment is essential.
Essential Functions:
- Train, develop, and motivate staff to ensure efficient operations and maximum service
- Work closely with line level supervisors regarding supervision and training of employees, including employee development, corrective action, and scheduling
- Motivate employees to ensure productivity and quality goals are achieved
- Coordinate the collection and analysis of operational data and provide detailed management reports on weekly, monthly and quarterly performance
- Ensure company policies and processes are communicated, applied and enforced in a consistent and professional manner (i.e., accounting, operational, safety, regulatory and administrative)
- Direct focus on our inventory departments: Receiving, Inventory Control and Breakdown
- Other duties assigned, based on managers assessment of skill and performance
Required Knowledge, Skills, Abilities, and Experience:
- Bachelor’s degree preferred, or equivalent combination of education, training, and professional experience
- Three to five years of progressive lead/supervisory experience in a consumer products distribution business
- Experience with tracking, handling and managing inventory. Extensive knowledge of systems and processes for receiving, quality control, inventory control, cycle counting, packaging and breakdown required.
- Experience using MS Office applications including Word, Excel and PowerPoint. Experience with automated warehouse and inventory management systems is essential. Prior inventory management experience with ERPs, particularly Rootstock, preferred.
- Effective written and verbal communication skills with the ability to interact with all levels of staff and management
Core Competencies:
Active Listening, Change Mastery, Communicativeness, Conflict Management, Delegation, Initiative, Learning Agility, Organizing and Planning, Problem Solving and Decision Making, Results Orientation, Team Player
Core Qualities:
Drive, Positive Impact, Composure, Integrity
Physical Demands: Ability to stand for up to 12 hours during a shift and frequently lift and carry up to 25 lbs., with occasional lifting up to 50 lb. (75 lbs. on rare occasions), and reaching frequently for up to 10 lbs. Ability to frequently move within the department as well as within and between both buildings of the company, with or without reasonable accommodation.
Work Environment: Temperature controlled warehouse environment in the range of 60 degrees to 80 degrees, and/or non-temperature-controlled warehouse environment in the range of 40 degrees to 90 degrees.
Fire Mountain Gems and Beads is a drug-free workplace and is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to assure that people with disabilities are provided reasonable accommodations, Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or receive all other benefits and privileges of employment, please contact Human Resources at 541-956-8233.