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Purpose

The Tour and Admissions Specialist is a key member of the Enrollment Management/Admissions team and plays a vital role in creating a welcoming and informative first impression of the college. This position coordinates and conducts campus tours, supports recruitment efforts, and manages the admissions application process. By providing exceptional customer service, accurate information, and efficient application processing, the specialist helps prospective students navigate the admissions process and successfully transition into the college community.

Minimum Qualifications

Minimum High School diploma, AAS Degree preferred

Ability to engage and connect with diverse student populations and families.

Excellent organizational and event-planning skills with attention to detail.

Comfortable working both independently and collaboratively in a team environment.

Willingness to work occasional evenings and weekends for recruitment events.

Experience in customer service, recruitment, or higher education (preferred).

Excellent verbal and written communication skills, and ability to multi-task.

Valid driver's license and clean driving record

Employment is dependent upon a pre-employment background screening

Physical Requirements/Environmental Conditions

While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Specific vision abilities required by this job include close vision requirements due to computer work

Ability to lift, set up and transport recruiting displays, promotional items, and College simulators

Indoors, environmentally controlled

Ability to sit at a computer terminal for an extended period of time

Occasional stress due to deadlines and/or dealing with unpleasant or angry people

Job Duties

Essential Functions

Regular attendance and timeliness

Coordinate and manage individual and group campus visits, tours, and special events.

Serve as a primary contact for prospective students and families during their campus visit experience.

Present information about academic programs, admissions requirements, financial aid, and student life in a clear and engaging way.

Support recruitment activities, including high school visits, college fairs, and community events.

Train, supervise, and schedule student ambassadors or tour guides as we renew and build this program.

Support planning and execution of large-scale admissions events such as open houses, Jr/Sr Days, and Registration Days.

Collaborate with marketing staff to promote recruitment events and create student-focused materials.

Review relevant areas of the website and recommend changes.

Collect visitor feedback and track data on tours and recruitment activities to inform future strategies.

Provide personalized follow-up communication to prospective students and families before and after campus visits.

Collaborate with admissions counselors and campus departments to create a welcoming, well-organized visit experience.

Assist with general admissions office support, including answering inquiries by phone, email, or in person.

Assist admissions staff with college representation at college fairs, trades shows, and events, if needed.

Demonstrate a daily commitment to Fort Hays Tech | North Central's Mission, Vision, and Values

Other duties as assigned by the Dean of Enrollment or the President

Compensation

12-Month Position

Compensation based on experience

Vacation per FH Tech | NC policy

Medical leave per FH Tech | NC policy

Medical Benefits Package

125 Benefit Package

KPERS

Applicants shall include a cover letter, resume, unofficial transcripts, and contact information for three professional references. Applicants must apply online at https://fhtechnc.bamboohr.com/jobs. Questions should be directed to Aubree Winkel, Search Liaison, at awinkel@fhtechnc.edu or call 785-738-9059. Position open until filled.

Fort Hays Tech | North Central is an EOE/AAE