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Ferrellgas

64 Ferrellgas Customer Service Jobs Hiring Near You

Ferrellgas

Customer Service Specialist

Negaunee, MI

$17 - $22.50/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Kansas City, KS

$16.50 - $21.75/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Des Moines, IA

$16.50 - $22/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Carthage, NY · On-site

$17/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Kansas City, KS · On-site

$16.50 - $21.75/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Lafayette, IN

$16.25 - $21.75/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Manheim, PA · On-site

$15 - $20/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Home, PA · On-site

$15.25 - $20/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

Ferrellgas

Customer Service Specialist

Home, PA · On-site

$15.25 - $20/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Houghton, MI

$14.50 - $19.25/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Fargo, ND

$16.75 - $22/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

Ferrellgas

Customer Service Specialist

Sequim, WA · On-site

$18.50/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Milford, OH

$14.75 - $19.50/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. This is an in office position in ...

Ferrellgas

Customer Service Specialist

Verona, NY · On-site

$17 - $22.75/hr

Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy ... We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ...

Ferrellgas

Customer Service Specialist

Wisconsin Dells, WI · On-site

$15.75 - $20.75/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

Ferrellgas

Customer Service Specialist

Park Rapids, MN · On-site

$18/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

Ferrellgas

Customer Service Specialist

Howell, MI

$16 - $21/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

Ferrellgas

Customer Service Specialist

Negaunee, MI · On-site

$17 - $22.50/hr

Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 -- and that trust starts with our people. We're currently hiring a Full-Time Customer Service ...

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Ferrellgas Jobs Information

What is it like to work at Ferrellgas?

Ferrellgas operates with a customer-centric approach, prioritizing safety and reliability in its operations. The company's team structure is decentralized, with a focus on local management and a network of service centers and propane distribution facilities across the United States. Working at Ferrellgas may appeal to individuals who value a dynamic work environment and the opportunity to contribute to a company that provides essential energy services to residential, commercial, and agricultural customers.

What makes Ferrellgas an attractive place to work?

Ferrellgas is a leading propane retailer in the United States, providing essential energy solutions to residential, commercial, and agricultural customers. The company offers a stable work environment with opportunities for professional growth and development, as well as a collaborative team culture that values employee input and innovation. By joining Ferrellgas, individuals can contribute to the company's mission of delivering exceptional customer service and support, while also advancing their careers in a dynamic and supportive industry.

Do workers at Ferrellgas get paid breaks?

Sometimes. Only some people get paid breaks.
37% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Ferrellgas pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

At Ferrellgas, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
96% of people say they have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Ferrellgas affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Ferrellgas?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 78% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between February 2025 and February 2026.

Do workers at Ferrellgas worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Ferrellgas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Ferrellgas workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Ferrellgas?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Ferrellgas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Ferrellgas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Ferrellgas?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Ferrellgas good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Ferrellgas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Ferrellgas get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Ferrellgas?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Ferrellgas enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Ferrellgas recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Ferrellgas?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Ferrellgas?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Ferrellgas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Ferrellgas is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and July 2026.

What are the most popular job types at Ferrellgas?

    What are the most popular jobs at Ferrellgas?

    What are the most popular categories at Ferrellgas?

    Infographic showing various Customer Service job openings at Ferrellgas in the United States as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Temporary. Highlights an 97% Physical, and 3% Remote job distribution.

    Customer Service Specialist

    Ferrellgas

    Negaunee, MI

    $17 - $22.50/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 10 days ago

    Ferrellgas rating

    6.9

    Company rating: 6.9 out of 10

    Based on 106 frontline employees who took The Breakroom Quiz

    35th of 64 rated delivery companies

    Job description

    Overview

    Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide exceptional service through both inbound and outbound communications. You'll support customers and work closely with internal teams to ensure high-quality experience, while helping drive business growth. As part of a company focused on delivering exceptional service and value to our customers, your impact will matter - both to your team and our organization. Your talent and dedication won't go unnoticed - here, your impact matters.

    Why You'll Love Working Here

    At Ferrellgas, we're committed to supporting our team with benefits that promote health, financial security, and personal growth:

    • Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
    • Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
    • Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
    • Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
    • Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
    • Employee Perks: Referral program, employee discount programs, and propane savings
    Responsibilities
    • Answering phones, chat, social media, or email in a polite, courteous, and professional manner.
    • Works with customers daily to sustain and improve business relationships.
    • Ask probing questions to identify customer issues or concerns.
    • Ensure accurate account maintenance and updating of account information.
    • Use techniques to reach resolutions for customers that both satisfy their requests and cut down on additional questions
    • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.
    •  Handle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions.
    • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy.
    • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone.
    • Support the set-up of new customer accounts.
    • Meet or exceed minimum performance standards outlined in company policy.
    Qualifications
    • High School Diploma or equivalent.
    • 1 or more years of customer service experience.
    • Exceptional customer service and negotiation skills.
    • Strong organizational skills with typing and data entry experience.
    • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
    • Proficient in Microsoft Office including Excel, Word, and Access.
    • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
    • Applicants must not now, or any time in the future, require sponsorship for an employment visa.

    Why Ferrellgas?

    At Ferrellgas we're honored to be part of tight-knit communities across America and thousands of customers' lives. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.

    Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials               

    Ready to take the next step in your career? Apply today and be part of our growing team!

    Employment Type: FULL_TIME

    What Ferrellgas employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Ferrellgas

    Sourced by ZipRecruiter

    Why work for Ferrellgas? We pride ourselves in providing the best customer service in the propane industry. Ranked consistently as one of the top propane suppliers in the country, Ferrellgas is in the business of providing meaningful moments. Memories full of warmth, dependability you can trust, and outcomes you had only dreamed possible.

    Industry

    Oil and gas extraction and colleges, universities, and professional schools

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Overland Park, KS, US

    Social media

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