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Infographic showing various job openings at Ferman Auto in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.

GM Warranty Administrator- Ferman Chevrolet of Tarpon Springs

Ferman Auto

Tarpon Springs, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Ferman Chevrolet of Tarpon Springs is seeking an experienced and detail-oriented GM Warranty Administrator to join our growing service team. The Warranty Administrator is responsible for processing manufacturer warranty claims accurately and efficiently while ensuring compliance with General Motors policies and dealership procedures. This position works closely with Service Advisors, Technicians, Parts, and Accounting to maximize warranty reimbursement and maintain excellent manufacturer relations.
The ideal candidate has previous General Motors dealership experience, exceptional organizational skills, and a strong understanding of automotive warranty administration.
Responsibilities:
  • Process and submit all GM warranty claims accurately and within manufacturer deadlines.
  • Review repair orders for completeness, accuracy, and warranty eligibility.
  • Verify technician documentation, labor operations, causal parts, and repair coding.
  • Monitor claim status and promptly resolve rejected, pending, or debited claims.
  • Maintain warranty schedules and reconcile receivables.
  • Ensure compliance with GM warranty policies, procedures, and audit requirements.
  • Prepare and maintain documentation required for manufacturer warranty audits.
  • Process warranty cancellations, adjustments, and refunds as needed.
  • Work closely with Service Advisors, Technicians, Parts Department, and Accounting to resolve claim discrepancies.
  • Monitor warranty aging reports and maintain timely claim submission.
  • Research manufacturer warranty bulletins, policy updates, and procedural changes.
  • Assist with manufacturer chargeback prevention and recovery efforts.
  • Maintain organized electronic and paper warranty files.
  • Support dealership management with warranty reporting and performance metrics.
  • Perform additional administrative duties as assigned.

Qualifications:
  • Previous experience as a Warranty Administrator in an automotive dealership required.
  • General Motors (GM) dealership warranty experience strongly preferred.
  • Working knowledge of GM Global Warranty Management system preferred.
  • Understanding of manufacturer warranty policies and procedures.
  • Excellent attention to detail and organizational skills.
  • Strong computer proficiency and experience with dealership management systems.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong written and verbal communication skills.
  • High level of professionalism, integrity, and confidentiality.
  • High school diploma or equivalent required.

Benefits
We offer competitive pay and benefits, including:
  • Competitive pay, paid training, and certification support.
  • Career growth and advancement opportunities.
  • 401(k), health, dental, vision, life, disability, and HSA options.
  • Paid time off and employee pricing on vehicles, service, and parts.

Apply today to join the Ferman Chevrolet of Tarpon Springs!
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships.
Ferman Core Values
- Maintain Ferman Standard of Ethics at all times.
- Embrace a Winning Team Spirit...Be Positive...Lead by Example.
- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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