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60 Fenner Product Development Jobs Hiring Near You

Fenner, Inc.

Customer Service Rep I (Onsite)

Lancaster, PA · On-site

$15.50 - $21.25/hr

At Fenner Precision Polymers, a Michelin Group company, we're committed to delivering high ... Career Development in a Global Organization * A Culture Built on Trust, Respect, and Empowerment Be ...

Fenner Dunlop

Maintenance Engineer

Lavonia, GA · On-site

For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the ...

Fenner Dunlop

Diagnostic Technician

Bluefield, VA · On-site

For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the ...

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All JobsFenner Product Development Jobs

Fenner Jobs Information

Infographic showing various Product Development job openings at Fenner in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Nights. Highlights an 100% Physical job distribution.

Customer Service Rep I (Onsite)

Fenner, Inc.

Lancaster, PA • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Key responsibilities

  • Support sales growth by managing customer inquiries, providing quotes, and maintaining customer relationships.

  • Enter, manage, and coordinate customer orders to ensure accurate processing and timely fulfillment.

  • Assist in lead qualification, follow-up activities, and contribute to sales initiatives and process improvements.

Job description

Who We Are…

 At Fenner Precision Polymers, a Michelin Group company, we’re committed to delivering high-performance solutions that power critical applications across industries. Our culture is built on safety, innovation, continuous improvement, and a shared dedication to excellence. We value teamwork, adaptability, and a positive work environment where every employee plays a vital role in our success.

What We Offer… 

At Fenner, you’re more than just an employee, you’re part of a global team that values your voice, supports your growth, and celebrates your contributions. We offer:

  • Competitive pay with shift differentials and bonuses
  • Day-one Medical, Dental, and Vision coverage
  • 401(k) match immediately vested with the company
  • 100% Paid Parental Leave
  • Michelin Stock Purchase Program
  • Michelin Tire Rebate Program
  • Career Development in a Global Organization
  • A Culture Built on Trust, Respect, and Empowerment

Be part of a company that values your contribution and invests in your future

What You’ll Be Doing…

As a key member of our Customer Service team, you will be responsible for supporting sales growth through customer engagement, order management, and lead follow‑up, while delivering a high‑quality customer experience. This role serves as a key point of contact for customers and internal stakeholders, ensuring efficient communication, accurate order processing, and timely follow‑through.

This position plays a critical role in supporting revenue growth, maintaining customer relationships, and driving operational excellence within Fenner’s sales organization.

Responsibilities

Customer & Sales Support

  • Manage inbound customer inquiries, including requests for quotes, order status, and product information
  • Develop and maintain strong relationships with customers to support retention and growth
  • Provide timely and accurate quotes, pricing, and product information
  • Support outside sales and sales managers with account management and follow‑up

Order Management & Execution

  • Enter and manage customer orders, ensuring accuracy and completeness
  • Coordinate with operations, supply chain, and customer service teams to ensure timely fulfillment
  • Track orders and proactively communicate updates or issues to customers
  • Resolve customer issues efficiently and professionally, escalating as needed

Lead Management & Sales Growth

  • Support lead qualification and follow‑up activities to drive conversion
  • Identify opportunities for upselling, cross‑selling, and account expansion
  • Maintain accurate and up‑to‑date activity within CRM systems
  • Assist in pipeline tracking and reporting

Collaboration & Continuous Improvement

  • Partner cross‑functionally with operations, engineering, and procurement teams to support customer needs
  • Provide feedback on customer trends, product needs, and market insights
  • Support process improvements to enhance efficiency and customer experience
  • Contribute to sales initiatives, campaigns, and ongoing business development efforts

What We’re Looking For…

We’re seeking a team member who:

  • 2–5 years of experience in inside sales, customer service, or related roles
  • Experience in manufacturing or industrial environments preferred
  • Strong ability to manage multiple priorities in a fast‑paced environment
  • Excellent communication and customer‑facing skills
  • Proficiency in CRM systems and Microsoft Office tools
  • Strong attention to detail and organizational skills

Key Competencies:

  • Customer focus and relationship building
  • Communication and collaboration
  • Problem solving and critical thinking
  • Sales and business acumen
  • Time management and prioritization
  • Adaptability and continuous improvement mindset

 

Ready to Take the Next Step in Your Career? 

Apply today and become part of a team that’s manufacturing more than products—we’re manufacturing a better future.