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What is it like to work at Fedcap Group?

Fedcap Group is a mission-driven organization that prioritizes collaboration, innovation, and social responsibility, fostering a culture of mutual respect and support among its employees.

As a nonprofit organization, Fedcap Group provides a unique work environment where employees can contribute to making a positive impact in their communities, with a focus on workforce development, employment services, and social services. The company's team structure is designed to promote a sense of community and teamwork, with opportunities for professional growth and development.

Working at Fedcap Group may appeal to individuals who are passionate about making a difference in their communities and are looking for a dynamic and supportive work environment where they can grow professionally and contribute to a mission-driven organization.

What makes Fedcap Group an attractive place to work?

Fedcap Group is a well-established nonprofit organization with a long history of providing employment and training services to individuals with disabilities and other barriers to employment. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and skill-building in a supportive and inclusive workplace culture. By joining Fedcap Group, individuals can contribute to making a positive impact in their communities and advance their careers in a mission-driven organization that prioritizes social responsibility and employee well-being.
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Infographic showing various Training Instructor job openings at Fedcap Group in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
Job Readiness and Hospitality Training Instructor

Job Readiness and Hospitality Training Instructor

The Fedcap Group

Boston, MA

$61K - $81K/yr

Full-time

Posted 26 days ago

Job description

JOB SUMMARY   

We are looking for a passionate and mission-driven Job Readiness and Hospitality Training Instructor to prepare program participants for entry level careers in the hospitality industry.

Compensation: 24 to 26/hr

           RESPONSIBILITIES 

  • Responsible for the instruction of participants in At Your Services training using START curriculum through the American Hotel and Lodging Association and CWS proprietary Job Readiness Curriculum.
  • Assist with the development of written lesson plans based on the existing curriculum; update curriculum to ensure that skills being taught continue to meet the labor market demand. 
  • Administer written and practical tests related to the curriculum.
  • Evaluate the student's progress in the AYS class including ability to comprehend, perform and retain information, report assessment to Case Managers, Training Instructors and Management Team.
  • Conduct assessments and relay feedback to the Workforce Development team regarding participant progress.
  • Support and mentor trainees utilizing a positive and encouraging approach.
  • Assist WFD with placement assistance including developing internship sites and employment-partnerships prior to and during job search.
    QUALIFICATIONS   
     
  • Required Education and Job Experience
  • Bachelor's degree in related field required.
  • A high degree of technical ability to relay information in a manner that provides a positive learning experience.
  • Ability to demonstrate concern and sensitivity towards program participants and their individual needs and learning styles while still providing consistent training and education for all students.
  • Effective at working with persons with disabilities and non-traditional students.
  • Five years of practical experience in the field of retail and/or hospitality.


The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Website: http://fedcapgroup.org/

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