Fastly
Fastly

60 Fastly Senior Product Manager Jobs Hiring Near You

Senior Manager, Sales Development

Denver, CO · Hybrid

$199.27K - $239.12K/yr

Senior Manager, Sales Development Our Sales Development team is growing, and we are seeking a ... Denver, Colorado Fastly currently embraces a largely hybrid model for most roles, which allows ...

Fastly's edge cloud platform enables customers to create great digital experiences quickly ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...

Fastly believes that security is everyone's responsibility and you will empower all of Fastly to ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...

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Fastly Jobs Information

What are the key skills and qualifications needed to thrive as a Senior Product Manager, and why are they important?

To thrive as a Senior Product Manager, you need expertise in product strategy, market analysis, and cross-functional leadership, usually supported by a bachelor's degree in business, engineering, or a related field. Familiarity with product management tools (like Jira or Aha!), agile methodologies, and data analytics platforms is typically required. Exceptional communication, stakeholder management, and decision-making skills set top performers apart in this role. These abilities are crucial for driving product vision, aligning teams, and delivering successful products in competitive markets.

How do Senior Product Managers typically collaborate with cross-functional teams during a product's development cycle?

Senior Product Managers play a central role in coordinating efforts between engineering, design, marketing, and sales teams throughout the product development lifecycle. They facilitate communication to ensure alignment on product vision, prioritize features based on customer and business needs, and help resolve any roadblocks that arise. By leading regular meetings, setting clear goals, and gathering input from various stakeholders, Senior Product Managers ensure that all teams are working efficiently toward a successful product launch.

What are Senior Product Managers?

Senior Product Managers are experienced professionals responsible for leading the development and execution of a product strategy within a company. They work closely with cross-functional teams such as engineering, design, marketing, and sales to ensure that a product meets business objectives and customer needs. Senior Product Managers often mentor junior product managers, set product vision, prioritize features, and analyze market trends to guide decision-making. Their role is critical in delivering successful products and driving business growth.

What is the difference between Senior Product Manager vs Product Owner?

AspectSenior Product ManagerProduct Owner
ResponsibilitiesStrategic planning, roadmap development, cross-functional leadershipBacklog management, feature prioritization, sprint planning
Required SkillsMarket analysis, stakeholder communication, leadershipAgile methodologies, user story creation, detailed product knowledge
Work EnvironmentCollaborates with executives and multiple teamsWorks closely with development teams in Agile settings
Industry UsageCommon in tech, SaaS, and large enterprisesPrevalent in Agile teams across various industries

The main difference is that Senior Product Managers focus on strategic planning and overall product vision, while Product Owners handle day-to-day backlog management and sprint execution. Both roles require strong product knowledge, but Senior Product Managers typically have broader responsibilities and leadership duties.

What is it like to work at Fastly?

Fastly is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and fast-paced work environment. The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, and employees have access to cutting-edge technology and tools to drive innovation. Working at Fastly may appeal to candidates who are passionate about building high-performance, scalable systems and contributing to the growth of a leading edge cloud computing platform.
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Infographic showing various Senior Product Manager job openings at Fastly in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Remote job distribution.
Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Senior Customer Solutions Engineer, Streaming Media - Mandarin Speaking

Fastly

Remote

$56.50 - $73/hr

Full-time

Posted 12 days ago


Job description

Job Summary:
Fastly helps people stay better connected with the things they love. Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer to be the primary technical contact and trusted advisor for Fastly customers, building long term customer relationships with a foundation of proactive and thorough assistance.
Responsibilities:
• As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly
• Develop technical relationships with multiple customer contacts to build a deep understanding of their team, infrastructure, plans, and problems they are encountering. Demonstrate an ability to present technical concepts in a streamlined manner. Display a level of comfort in working with technical devops contacts as well as various levels in the customer org.
• Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement
• Identify key challenges across an account (or internal org), sometimes before they are verbalized, and develop alternatives and solutions that balance impact and effort. Partner internally to provide a comprehensive ticket escalation and support.
• Help investigate and recommend ways to improve customer implementation and utilization of Fastly’s product portfolio, partnering with Sales and Account Management.
• Be your customer's champion and advocate within Fastly, responsible for tracking and reporting on the health of your customer accounts. Develops mutually beneficial solutions to customer tasks, balancing customer impact and Fastly cost/effort.
• Take initiative in adopting organizational changes and sharing progress/impact with the team. Add thought leadership to the team, while engaging others to contribute.
• Provide constructive feedback and coaching. Mentor new Cloud Engineers to strengthen their technical expertise as it relates to your area of specialty
• Be an effective communicator. Internally represent your accounts with all levels of management including risks, new opportunities, and technical requirements
• Work hands-on with CS and Sales Leaders along with internal teams and customers on any support requests or problems for assigned customers, driving escalation as necessary depending on severity.
• Assist in developing strategy for and participation in regularly scheduled customer meetings on-site and by video/phone as necessary.
Qualifications:
Required:
• At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products.
• Success as a relationship builder and collaborator with amazing verbal and written communication skills.
• Strong technical background and customer orientation.
• Empathy and understanding of the customer.
• Technical experience with: HTTP, TCP, TLS, DNS, and other common protocols.
• Technical experience with: Scripting languages and web platforms, especially Varnish and VCL.
• Technical experience with: *nix operating systems.
• Technical experience with: Underlying internet technologies.
• Technical experience with: Clear understanding of network & system management solutions.
• Technical experience with: HTTP Live Streaming (HLS & DASH) workflows.
• History of demonstrable organizational and project management skills.
Company:
Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences. Founded in 2011, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.