Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...

60 Fastly Senior Product Manager Jobs Hiring Near You
Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to serve as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to serve as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to be the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to be the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to serve as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to serve as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Senior Manager, Sales Development
Denver, CO · Hybrid
$199.27K - $239.12K/yr
Senior Manager, Sales Development Our Sales Development team is growing, and we are seeking a ... Denver, Colorado Fastly currently embraces a largely hybrid model for most roles, which allows ...
Senior Manager, Sales Development
Denver, CO · Hybrid
$199.27K - $239.12K/yr
Senior Manager, Sales Development Our Sales Development team is growing, and we are seeking a ... Denver, Colorado Fastly currently embraces a largely hybrid model for most roles, which allows ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly's edge cloud platform enables customers to create great digital experiences quickly ... morale and productivity. * Workforce Planning, Incentives & Talent Strategy: Develop global ...
Fastly's edge cloud platform enables customers to create great digital experiences quickly ... morale and productivity. * Workforce Planning, Incentives & Talent Strategy: Develop global ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Senior Security Architect
Denver, CO · On-site
Fastly's edge cloud platform enables customers to create great digital experiences quickly ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...
Senior Security Architect
Denver, CO · On-site
Fastly's edge cloud platform enables customers to create great digital experiences quickly ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a Senior Customer Solutions Engineer who will act as the primary technical contact ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a Senior Customer Solutions Engineer who will act as the primary technical contact ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate Mandarin speaking Senior Customer Solutions Engineer to act as the ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Senior Security Architect
Denver, NY · On-site +1
Fastly believes that security is everyone's responsibility and you will empower all of Fastly to ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...
Senior Security Architect
Denver, NY · On-site +1
Fastly believes that security is everyone's responsibility and you will empower all of Fastly to ... Act as the security architecture lead for business-critical platforms (e.g., ERP, CRM, analytics ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
They are seeking a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer ... Fastly's product portfolio, partnering with Sales and Account Management. • Be your customer ...
Fastly Jobs Information
What are the key skills and qualifications needed to thrive as a Senior Product Manager, and why are they important?
How do Senior Product Managers typically collaborate with cross-functional teams during a product's development cycle?
What are Senior Product Managers?
What is the difference between Senior Product Manager vs Product Owner?
| Aspect | Senior Product Manager | Product Owner |
|---|---|---|
| Responsibilities | Strategic planning, roadmap development, cross-functional leadership | Backlog management, feature prioritization, sprint planning |
| Required Skills | Market analysis, stakeholder communication, leadership | Agile methodologies, user story creation, detailed product knowledge |
| Work Environment | Collaborates with executives and multiple teams | Works closely with development teams in Agile settings |
| Industry Usage | Common in tech, SaaS, and large enterprises | Prevalent in Agile teams across various industries |
The main difference is that Senior Product Managers focus on strategic planning and overall product vision, while Product Owners handle day-to-day backlog management and sprint execution. Both roles require strong product knowledge, but Senior Product Managers typically have broader responsibilities and leadership duties.
What is it like to work at Fastly?

$56.50 - $73/hr
Full-time
Posted 12 days ago
Job description
Fastly helps people stay better connected with the things they love. Fastly is looking for a passionate and exceptional Mandarin speaking Senior Customer Solutions Engineer to be the primary technical contact and trusted advisor for Fastly customers, building long term customer relationships with a foundation of proactive and thorough assistance.
Responsibilities:
• As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly
• Develop technical relationships with multiple customer contacts to build a deep understanding of their team, infrastructure, plans, and problems they are encountering. Demonstrate an ability to present technical concepts in a streamlined manner. Display a level of comfort in working with technical devops contacts as well as various levels in the customer org.
• Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement
• Identify key challenges across an account (or internal org), sometimes before they are verbalized, and develop alternatives and solutions that balance impact and effort. Partner internally to provide a comprehensive ticket escalation and support.
• Help investigate and recommend ways to improve customer implementation and utilization of Fastly’s product portfolio, partnering with Sales and Account Management.
• Be your customer's champion and advocate within Fastly, responsible for tracking and reporting on the health of your customer accounts. Develops mutually beneficial solutions to customer tasks, balancing customer impact and Fastly cost/effort.
• Take initiative in adopting organizational changes and sharing progress/impact with the team. Add thought leadership to the team, while engaging others to contribute.
• Provide constructive feedback and coaching. Mentor new Cloud Engineers to strengthen their technical expertise as it relates to your area of specialty
• Be an effective communicator. Internally represent your accounts with all levels of management including risks, new opportunities, and technical requirements
• Work hands-on with CS and Sales Leaders along with internal teams and customers on any support requests or problems for assigned customers, driving escalation as necessary depending on severity.
• Assist in developing strategy for and participation in regularly scheduled customer meetings on-site and by video/phone as necessary.
Qualifications:
Required:
• At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products.
• Success as a relationship builder and collaborator with amazing verbal and written communication skills.
• Strong technical background and customer orientation.
• Empathy and understanding of the customer.
• Technical experience with: HTTP, TCP, TLS, DNS, and other common protocols.
• Technical experience with: Scripting languages and web platforms, especially Varnish and VCL.
• Technical experience with: *nix operating systems.
• Technical experience with: Underlying internet technologies.
• Technical experience with: Clear understanding of network & system management solutions.
• Technical experience with: HTTP Live Streaming (HLS & DASH) workflows.
• History of demonstrable organizational and project management skills.
Company:
Fastly helps digital businesses keep pace with their customer expectations by delivering secure and online experiences. Founded in 2011, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Fastly
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2011