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EZCORP

60 Ezcorp Retail Shift Leader Jobs Hiring Near You

EZCORP

Retail Shift Leader

Waterloo, IA · On-site

$17.75 - $20.25/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Waco, TX

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Jacksonville, FL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Cedar Rapids, IA

$16 - $18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Grapevine, TX · On-site

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Abilene, TX

$15 - $17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Abilene, TX · On-site

$15 - $17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Colorado Springs, CO

$16/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Laredo, TX

$15.75 - $18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Birmingham, AL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Crystal, MN

$18 - $20/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Bessemer, AL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Orlando, FL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Pasadena, TX

$18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Orange City, FL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Jacksonville, FL

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Bellaire, TX

$18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Knoxville, TN · On-site

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Houston, TX

$14 - $16/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Leader

Dallas, TX

$17/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

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EZCORP Jobs Information

Do workers at EZCORP get paid breaks?

No. Most people don’t get paid breaks.
74% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and June 2026.

Does EZCORP pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
64% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and June 2026.

At EZCORP, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from EZCORP affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at EZCORP?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 27% of people with changing schedules find out their shifts one week or less ahead of time.
  • 51% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at EZCORP worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.

Do EZCORP workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it for EZCORP workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at EZCORP?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do EZCORP managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Do jobs at EZCORP spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to take sick days at EZCORP?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at EZCORP good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at EZCORP feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at EZCORP get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at EZCORP?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at EZCORP enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at EZCORP recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at EZCORP?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get support to advance at EZCORP?

Most people are given support to advance their career here.
In the last year, 89% of people report being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think EZCORP’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers feel well informed about how EZCORP is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and June 2026.

What other companies are hiring for Retail Shift Leader jobs?

What are the most popular jobs at Ezcorp?

What are the most popular categories at Ezcorp?

Infographic showing various Retail Shift Leader job openings at Ezcorp in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Retail Shift Leader

EZCORP

Waterloo, IA • On-site

$17.75 - $20.25/hr

Other

Medical, Retirement, PTO

Re-posted 11 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Retail Shift Leader (Key Holder)

Are you tired of working fast food or retail jobs with no advancement opportunity? We want you to join us for a career not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team.

Urgently hiring immediately for Retail Shift Leader (Key Holder)! Easily apply today!

EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance. Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment.

Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

Here are some of the other things we offer our Retail Shift Leaders (Key Holder):

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Shift Leader (Key Holder):

You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!

Other Retail Shift Leader (Key Holder) duties include:

  • Processing loans and extensions
  • Coming to jointly satisfactory terms regarding items to be pawned
  • Performing opening and closing store procedures
  • Supervising and coaching store Team Members

Requirements for the Retail Shift Leader (Key Holder) role:

The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:

  • High school diploma or GED
  • Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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