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EVG Specialty Network

60 Evg Specialty Network Customer Service Jobs Hiring Near You

EVG Specialty Network

Veterinary Internist

New York, NY

$224.30K - $240.70K/yr

Be Part of EVG Specialty Network: Joining VERG Brooklyn means being part of the EVG Specialty Network. Benefit from a network's collective expertise and resources dedicated to advancing veterinary ...

EVG Specialty Network

Veterinary Internist

Coral Springs, FL · On-site

$195.20K - $209.50K/yr

Comprehensive Care We offer a full spectrum of services including General Practice, Emergency, and ... Supportive, collaborative work environment Be Part of EVG Specialty Network As part of Coral ...

EVG Specialty Network

Veterinary Internist

New York, NY · On-site

$250K - $300K/yr

Be Part of EVG Specialty Network: Joining VERG Brooklyn means being part of the EVG Specialty Network. Benefit from a network's collective expertise and resources dedicated to advancing veterinary ...

EVG Specialty Network

Veterinary Internist

Coral Springs, FL

$195.20K - $209.50K/yr

Comprehensive Care We offer a full spectrum of services including General Practice, Emergency, and ... Supportive, collaborative work environment Be Part of EVG Specialty Network As part of Coral ...

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All JobsEvg Specialty Network Customer Service Jobs

EVG Specialty Network Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Evg Specialty Network?
    What are the most popular jobs at Evg Specialty Network?
    What are the most popular categories at Evg Specialty Network?
    Infographic showing various Customer Service job openings at Evg Specialty Network in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

    Customer Service Representative - Veterinary

    EVG Specialty Network

    Coral Springs, FL

    $15.25 - $20.75/hr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Posted 23 days ago

    Job description

    Join Our Team at Coral Springs Animal Hospital!
    Are you a dedicated and compassionate professional looking to make a significant impact on veterinary medicine? Coral Springs Animal Hospital is seeking a Customer Service Representative to join our team and help us elevate the standard of care for our beloved animal patients.
    Who We Are
    Coral Springs Animal Hospital is a state-of-the-art, AAHA-certified facility in South Florida offering primary care, specialty services, and 24/7 emergency care. Our compassionate team collaborates across multiple disciplines-from oncology and surgery to radiology, ultrasound, and rehabilitation-delivering advanced diagnostics and treatments using cutting-edge equipment. We're dedicated to fostering a supportive environment where veterinary professionals can grow, feel empowered, and make a meaningful difference in pet lives daily.
    What You Can Expect to Do
    As a Customer Service Representative, you are the first point of contact with clients, providing calm, compassionate, and professional support during emotionally challenging moments. You play a key role in keeping the hospital running smoothly by managing phones, scheduling, check-ins and check-outs, and ensuring clear communication between clients and the veterinary team. Your attention to detail, teamwork, and flexibility help create a seamless experience for both clients and patients in a fast-paced, multi-specialty environment.
    Key Responsibilities
    • Answer phones, schedule appointments, and manage patient check-in/check-out efficiently
    • Provide clear communication between clients and veterinary staff
    • Accurately enter and update patient records and billing information
    • Work collaboratively with veterinary technicians, doctors, and other CSRs
    • Remain flexible with shift changes, including evenings, weekends, and holidays
    • Take initiative to assist teammates and support hospital operations as needed
    Requirements/Qualifications
    • Previous experience in a veterinary hospital (emergency/specialty experience preferred)
    • Ability to multitask and remain composed in a high-stress environment
    • Strong interpersonal and communication skills
    • Compassionate, dependable, and proactive team player
    • Comfortable with computers and veterinary practice management software (Cornerstone, Instinct)
    Why Join Us?
    • Work-Life Rewards - Competitive wages, generous PTO, full medical/dental/vision coverage, employer-funded HSA, paid family leave, 401(k) with match, pet care discounts.
    • Mentorship and Growth: Benefit from personalized mentorship programs and career advancement opportunities. We support your professional development, providing an environment for growth, regardless of your career goals.
    • Ideal Location: Located in South Florida, Coral Springs offers sunny weather year-round and a wide variety of outdoor activities, beautiful beaches, nature, shopping, dining, and a vibrant arts and culture scene. It's one of the most sought-after suburban areas, balancing quiet, charming neighborhoods with exciting destinations, events, and activities.
    • Be Part of EVG Specialty Network: Joining Coral Springs Animal Hospital means being part of the esteemed EVG Specialty Network (com). Benefit from the collective expertise and resources of a network dedicated to advancing veterinary care. Enjoy access to continuing education, collaboration opportunities, and the support of a community committed to excellence in veterinary medicine.

    Ready to Apply?
    Join us in supporting exceptional veterinary care through efficient and strategic hospital operations. If you're passionate about logistics, organization, and playing a vital behind-the-scenes role in a fast-paced medical environment, we'd love to hear from you!
    Submit your application and cover letter today to join our mission of delivering compassionate, cutting-edge veterinary care.
    Meet Our Hospital
    Website: https://www.coralspringsanimalhosp.com/
    Coral Springs Animal Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

    Apply