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Position Overview:
A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.
Key Responsibilities:
• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• Coordinates with technical support to resolve maintenance or operational issues.
• Assists in developing Methods of Procedures (MOPs).
• Reports to a supervisor for any unusual issues or developments.
• Trains periodically at company headquarters on testing equipment and rebuilding systems.
• Completes Field Service Reports promptly and provides proactive recommendations to clients.
• Candidate will be based from home.
Qualifications:
• Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication, and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers' specifications.
• Physically capable of bending and lifting up to 100 lbs as required.
• Willingness to work nights, weekends, and be on-call when needed.
• Basic knowledge of computer hardware and software.
• Prior experience with third-party UPS service providers is a plus.
• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• Must have a clean driving record.
• Primarily regional travel within Atlanta, GA; occasional national travel may be required (not including emergencies).
Why Join EOLA Power?
Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years. In our most recent Great Place To Work® employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.
EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.
Location Preference:
Candidate is preferred to live in Atlanta, GA area
Benefits:
• Competitive salary with full benefits package
• Paid Time Off (PTO)
• 401(k) with company matching
• Gas card and vehicle allowance
• Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
• Growth Opportunities
• Training & Development
This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.
If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.