Account Manager
Brillion, WI · On-site
Endries International, Inc., a leading distributor of fasteners and other class "c" commodities and ... Provide world class customer service * Review appropriate reports and records to ensure bin ...
Endries
22 Endries Customer Service Jobs Hiring Near You
Account Manager
Brillion, WI · On-site
Endries International, Inc., a leading distributor of fasteners and other class "c" commodities and ... Provide world class customer service * Review appropriate reports and records to ensure bin ...
Service Representative
Dubuque, IA · On-site
Do you enjoy hands-on work, interacting with customers, a little travel and not being stuck at a ... About Endries International Inc. Learn more: www.endries.com Endries International is an equal ...
Service Representative
Dubuque, IA · On-site
Do you enjoy hands-on work, interacting with customers, a little travel and not being stuck at a ... About Endries International Inc. Learn more: www.endries.com Endries International is an equal ...
Service Representative
Salem, VA · On-site
$100/day
... support our customer accounts in the Salem, VA area. What You'll Do As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include:
Service Representative
Salem, VA · On-site
$100/day
... support our customer accounts in the Salem, VA area. What You'll Do As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include:
Service Representative
Montgomery, AL · On-site
At Endries, we're proud to offer opportunity-not just a job . If you're dependable, love working outside of the traditional office environment, and care deeply about customer service, we'd love to ...
Service Representative
Montgomery, AL · On-site
At Endries, we're proud to offer opportunity-not just a job . If you're dependable, love working outside of the traditional office environment, and care deeply about customer service, we'd love to ...
Service Representative
Heber Springs, AR · On-site
... customer accounts in the Heber Spring, AR area. What You'll Do As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include: * Inventory ...
Service Representative
Heber Springs, AR · On-site
... customer accounts in the Heber Spring, AR area. What You'll Do As a Service Rep, you'll be out in the field at client locations, serving as the face of Endries. Your day will include: * Inventory ...
Branch Manager - Industrial
Sheffield, OH · On-site
Support Customers production facilities via Endries VMI system and local Endries stockroom ... Excellent Customer Service and communication skills * Experience in the Fastener Industry a plus ...
Branch Manager - Industrial
Sheffield, OH · On-site
Support Customers production facilities via Endries VMI system and local Endries stockroom ... Excellent Customer Service and communication skills * Experience in the Fastener Industry a plus ...
Warehouse Associate
Saginaw, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Warehouse Associate
Saginaw, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Warehouse Associate - Packaging 2nd Shift
Brillion, WI · On-site
$15.75 - $18.75/hr
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Find out more at www ...
Warehouse Associate - Packaging 2nd Shift
Brillion, WI · On-site
$15.75 - $18.75/hr
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Find out more at www ...
Automated Solutions Specialist - Dispensing Support
Brillion, WI · On-site +1
$20/hr
Are you a detail-oriented problem solver with a passion for technology and customer service? Join ... About Endries International, Inc. Endries International, Inc. is a leading distributor of ...
Automated Solutions Specialist - Dispensing Support
Brillion, WI · On-site +1
$20/hr
Are you a detail-oriented problem solver with a passion for technology and customer service? Join ... About Endries International, Inc. Endries International, Inc. is a leading distributor of ...
Warehouse Associate - Packaging 2nd Shift
$15.75 - $18.75/hr
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Endries International is ...
Warehouse Associate - Packaging 2nd Shift
$15.75 - $18.75/hr
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Endries International is ...
Warehouse Associate
Lawrenceville, GA · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Lawrenceville, GA · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Saginaw, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Warehouse Associate
Saginaw, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Warehouse Associate
Apex, NC · On-site
$15.50 - $18.25/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Apex, NC · On-site
$15.50 - $18.25/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Sheffield, OH · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Sheffield, OH · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Fort Worth, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Warehouse Associate
Fort Worth, TX · On-site
$18/hr
Endries is looking for a Warehouse Associate to join our team! The primary job of a Warehouse ... help us service our customers in a multitude of ways: kitting, picking, packaging, shipping ...
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Endries International is ...
Endries partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process. Endries International is ...
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Product Application Engineer
Waller, TX · On-site
... services within an assigned region or customer base. This role partners closely with customers and ... Ensure compliance with all local, state, and federal regulations while upholding Endries ...
Product Application Engineer
Waller, TX · On-site
... services within an assigned region or customer base. This role partners closely with customers and ... Ensure compliance with all local, state, and federal regulations while upholding Endries ...
Warehouse Associate
$12.25 - $14.50/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
$12.25 - $14.50/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Lawrenceville, GA · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Warehouse Associate
Lawrenceville, GA · On-site
$16/hr
... so that we can service our customers in the most efficient ways possible. Do you enjoy ... Endries offers a great benefit package including medical, dental, vision, and life insurance ...
Endries Jobs Information
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What is a Customer Service Representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What types of jobs are customer service?
Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
What are the most popular job types at Endries?
What are the most popular jobs at Endries?
Full-time
Medical, Dental, Vision, Life, PTO
Posted 13 days ago
Job description
Endries International, Inc., a leading distributor of fasteners and other class "c" commodities and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide, is seeking an Account Manager in Brillion, WI and surrounding areas.
If you're looking for a great mix between sales and servicing customers, this might be the role for you! Spend time behind the scenes reviewing pricing, documenting key events in our CRM system, and auditing inventory levels but also get out to the customer site to build relationships and deliver and restock product.
This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more. Apply today!
Responsibilities:
Qualifications:
Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
If you're looking for a great mix between sales and servicing customers, this might be the role for you! Spend time behind the scenes reviewing pricing, documenting key events in our CRM system, and auditing inventory levels but also get out to the customer site to build relationships and deliver and restock product.
This is a full-time position that includes benefits such as medical, dental, vision, and life insurance, generous paid time off, competitive pay, and much more. Apply today!
Responsibilities:
- Provide world class customer service
- Review appropriate reports and records to ensure bin management system is properly maintained
- Identify, source and quote parts and process related customer orders
- Review and maintain customer pricing
- Build a strong working relationship with all customer contacts
- Maintain at all times a positive mental attitude to customers and fellow associates
- Audit inventory levels inside customer facilities
- Occasionally replenish inventory in customer's facility
- Document key events and notes in Endries' CRM system
- Provide technical part information to customer utilizing internal company engineering and quality support resources
- Deliver parts as needed
- Identify and actively pursue opportunities for continued revenue growth with existing customers
- Service the customer's VMI (Vendor Managed Inventory) program
- Maintain VMI bin schematics
- Improve customer relations by being pro-active and consistently involved in meeting the customer's requirements
- Grow the business portfolio on product mix with the customer
Qualifications:
- A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships
- Customer Service experience
- Good analytic and organizational abilities required
- Attentive to detail
- Quick learner
- Self-motivated with a strong desire to succeed
- Excellent interpersonal and communication skills, both written and verbal
- Problem solving and decision making skills
- Technical and mechanical inclination a plus
- Occasionally lift 20-40 pounds, at times up to 50 pounds
- Proficiency in Microsoft Office products with an emphasis in Outlook and Excel
Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.