Emerald Logistix

60 Emerald Logistix Jobs Hiring Near You

Warehouse Worker

Lawrence, MA · On-site

$16.75 - $20.50/hr

About the Role We are seeking dedicated and reliable Warehouse Workers to join our team in a fast-paced environment. As a Warehouse Worker, you will play a crucial role in our operations by ensuring ...

Warehouse Associate

Austin, TX · On-site

$15.75 - $18.75/hr

About the Role We are seeking a dedicated and motivated Warehouse Associate to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our warehouse by ...

Entry Level Marketing Coordinator

Lawrence, MA · On-site

$44.60K - $61.40K/yr

About the Role We are seeking a motivated and creative Entry Level Marketing Coordinator to join our dynamic team. This is an exciting opportunity for an individual who is passionate about marketing ...

About the Role We are seeking a dedicated and dynamic Public Relations Associate to join our team and support our mission to enhance and protect our brand image while fostering relationships with key ...

About the Role We are seeking a motivated and dynamic Public Relations Assistant to join our growing team. As a key support member, you will play an essential role in elevating our brand's voice and ...

About the Role We are seeking a dynamic and motivated Communications Coordinator to join our team, playing a vital role in enhancing our organization's visibility and engagement. As a Communications ...

Guest Check-in Staff

Phoenix, AZ · On-site

$12.25 - $15.75/hr

About the Role We are seeking enthusiastic Guest Check-in Staff to join our dynamic team in providing exceptional customer service at our facility. As a pivotal part of our front-line operations, you ...

Guest Check-in Staff

Phoenix, AZ

$12.25 - $15.75/hr

About the Role We are seeking enthusiastic Guest Check-in Staff to join our dynamic team in providing exceptional customer service at our facility. As a pivotal part of our front-line operations, you ...

Warehouse Associate

Austin, TX · On-site

$15.75 - $18.75/hr

About the Role We are seeking a dedicated and motivated Warehouse Associate to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our warehouse by ...

Warehouse Worker

Atlanta, GA · On-site

$15.50 - $18.75/hr

About the Role We are seeking a reliable and efficient Warehouse Worker to join our dynamic team. As a Warehouse Worker, you will play a critical role in ensuring that our products are accurately ...

About the Role We are seeking a dedicated and detail-oriented Dispatch Assistant to join our dynamic logistics team. In this role, you will play a crucial part in ensuring the smooth and efficient ...

About the Role We are seeking enthusiastic and dedicated Trade Show Staff to join our team for upcoming events and exhibitions. This role is essential for representing our brand, engaging with ...

About the Role We are seeking a motivated and dynamic Public Relations Assistant to join our growing team. As a key support member, you will play an essential role in elevating our brand's voice and ...

The Logistics Assistant

San Antonio, TX · On-site

$16 - $21/hr

About the Role We are seeking a detail-oriented and organized Logistics Assistant to join our dynamic team. This pivotal role involves supporting our logistics operations by ensuring the smooth flow ...

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Infographic showing various job openings at Emerald Logistix in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Emerald Logistix

Lawrence, MA

$16.75 - $22.75/hr

Other

Posted 13 days ago


Job description

Customer Service Representative

We are seeking a dedicated and customer-oriented Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Your ability to communicate effectively and empathetically will play a crucial role in ensuring customer satisfaction and fostering long-term relationships.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and live chat in a timely manner.
  • Assist customers with product selection and provide detailed information about features and benefits.
  • Resolve customer issues and complaints efficiently and professionally to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with other departments to address customer needs and improve service delivery.
Qualifications
  • High school diploma or equivalent; a degree in a related field is a plus.
  • Proven experience in customer service or a related role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite and experience with CRM software.
  • Ability to work effectively in a team-oriented environment.
What We Offer
  • A supportive and welcoming team environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.