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CADY

Elite Customer Experience Rep

Alpharetta, GA

$15.50 - $21.25/hr

We're not just "another" school photography & branding company...we bring a fresh approach to a ... In addition, the Elite Customer Experience Representative will be tasked with converting ...

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Infographic showing various job openings at Elite Branding in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Elite Customer Experience Rep

CADY

Alpharetta, GA

$15.50 - $21.25/hr

Full-time

Re-posted 5 days ago

Job description

*Who is CADY?* CADY is a premier school photography company who is passionate about capturing and celebrating the most formidable years of the lives of students we engage with by telling their story through event and portrait photography products.    We're not just "another" school photography & branding company...we bring a fresh approach to a market that is long overdue for drastic change. We live by the motto that you don’t need a cape to be a hero of everyday moments.   Under the direction of the Elite Experience Manager, the Elite Customer Experience Representative will be expected to provide outstanding customer service and resolution for Cady’s Elite customers by communicating key details to prepare them for their photography presentation. In addition, the Elite Customer Experience Representative will be tasked with converting unsuccessful sales to sales. Customer contacts are made via outbound calling campaigns. This is a full time position within the hours of operation for the Elite Concierge Team, Monday through Saturday from 10 am to 7 pm.   *A day in the life of an Elite Customer Experience Rep:* * Provide outstanding customer service for CADY’s Elite clients * Generate and maintain excitement before a student’s photography presentation * Answer questions and explain the Elite session process to clients * Keep track of client contacts through calling, emailing, and texting * Represent the CADY brand in the best possible way    *Preferred Qualifications* * High school diploma and/or equivalent * Ability to pass a background check * Proficient with Microsoft Office & Google Suite, knowledge of Zendesk is a plus * Extreme attention to detail and multi-tasking abilities * Excellent verbal and written communication skills * Excellent interpersonal and conflict resolution skills * Strong analytical and problem-solving skills * Ability to work independently and as part of a cross-functional team *Employee Perks!* * All equipment provided * Weekly pay * State of the art, modern office space with unlimited snacks and beverages * Monthly incentives for top performers Come work for an industry leader dedicated to the top tier customer experience. CADY offers careers with amazing growth potential, continuous improvement initiatives, and opportunities for advancement. Overall, we have a commitment to happy and healthy employees.  CADY Studios is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring. CADY does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law *Montana residents may not apply*
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About CADY

Sourced by ZipRecruiter

Industry

Photography services

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

1986

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