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Oliver Wyman - Consumer, Telco & Technology - Senior Consultant or Associate Job Specification

Practice Groups: Consumer, Telco & Technology

Location: New York, Chicago, Boston

Roles: Senior Consultant and/or Associate

The Practice

Oliver Wyman helps industry leaders in the consumer, telco, and technology industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our clients include wireless and wireline equipment and communications service providers; enterprise IT, consumer electronics, and semiconductor companies; broadcasters, publishers, platform operators, online and entertainment companies. In Consumer, Telco, and Technology (CTT), we see consumer‑facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever‑growing. We aim to build new partner connections by bringing together those serving consumer‑facing businesses as well as technology, communications, media and services, to further elevate our narratives and executive relevance while maintaining deep sub‑sector capabilities.

Role

Senior Consultants and Associates are critical members of our consulting team, working side‑by‑side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities may include:

• Managing the execution of individual project workstreams, including developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.
• Synthesizing findings into written presentations; reviewing and discussing with clients and other stakeholders.
• Supporting our Partner group in project delivery through accurate and high quality execution.
• Reporting to Engagement Managers and Principals, effectively seeking guidance for technical expertise or senior‑level advice on project execution and client engagement.
• Coaching consultants and helping them develop their skill sets.

Desired Skills and Experience

Clients hire Oliver Wyman for specialized expertise; the ideal candidate will have most of the following:

• At least 3‑6 years of relevant experience, ideally with a top‑tier strategy consulting firm or similar organization.
• Experience within Retail, Consumer Goods, Telecommunications, Software/Technology, Media industries preferred, but not required.
• Familiarity with a range of analytical tools (e.g., Excel, SQL, Python).
• A strong background in strategic problem solving with demonstrable analytical skills.
• Outstanding written and verbal communication skills in both formal and informal settings.
• An undergraduate or advanced degree from a top academic program.
• Willingness to travel.
• Initiative; a continuous learning mindset and the ability to apply skills effectively.
• Creativity to generate novel ideas for solving clients’ biggest problems.
• Aptitude for analytical work, such as extracting insights from large data sets and identifying key issues in complex challenges.
• A willingness to work fluidly and respectfully with a talented team.

OUR VALUES & CULTURE

We’re serious about making OW a rewarding, progressive, enjoyable, and balanced place to work.

• Self‑stars and free thinkers who work well in a team.
• Common aspiration, collective endeavor, shared success.
• Straightforward, open, respectful interaction.
• Opportunity without artificial barriers.
• Balanced lives.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, it combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals worldwide who work with clients to optimize their business, improve operations and risk profile, and accelerate organizational performance. Oliver Wyman is a business of Marsh (NYSE: MRSH).

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $135,000 - $205,000 CAD.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis.

In addition to the base salary, this position may be eligible for performance‑based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs as well as employee assistance programs.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.