Emeryville, CA · Hybrid
$19 - $25.50/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Quick apply
Emeryville, CA · Hybrid
$19 - $25.50/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
New York, NY · On-site
$120K - $150K/yr
eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms. Thanks to our groundbreaking partnership with ...
New York, NY · On-site
$120K - $150K/yr
eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms. Thanks to our groundbreaking partnership with ...
Emeryville, CA · Hybrid
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Emeryville, CA · Hybrid
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
$120K - $165K/yr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
$120K - $165K/yr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Quick apply
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
We may not have the perfect New York-based role posted right now, but we're always interested in connecting with thoughtful, sharp, high-energy people who want to help build what's next at eko in ...
We may not have the perfect New York-based role posted right now, but we're always interested in connecting with thoughtful, sharp, high-energy people who want to help build what's next at eko in ...
Berkeley, CA · On-site
$20.50 - $27.25/hr
Company Description Eko is a venture-backed digital health company harnessing the power of smartphones and cloud data for screening and monitoring individuals with cardiovascular diseases. We have ...
Berkeley, CA · On-site
$20.50 - $27.25/hr
Company Description Eko is a venture-backed digital health company harnessing the power of smartphones and cloud data for screening and monitoring individuals with cardiovascular diseases. We have ...
Emeryville, CA · Hybrid
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Emeryville, CA · Hybrid
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
$20.50 - $27.25/hr
Company Description Eko is a venture-backed digital health company harnessing the power of smartphones and cloud data for screening and monitoring individuals with cardiovascular diseases. We have ...
$20.50 - $27.25/hr
Company Description Eko is a venture-backed digital health company harnessing the power of smartphones and cloud data for screening and monitoring individuals with cardiovascular diseases. We have ...
We may not have the perfect New York-based role posted right now, but we're always interested in connecting with thoughtful, sharp, high-energy people who want to help build what's next at eko in ...
We may not have the perfect New York-based role posted right now, but we're always interested in connecting with thoughtful, sharp, high-energy people who want to help build what's next at eko in ...
Every item needs an eko, and every growing team needs great people.
Every item needs an eko, and every growing team needs great people.
Emeryville, CA · On-site
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Emeryville, CA · On-site
$22 - $25/hr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Every item needs an eko, and every growing team needs great people.
Every item needs an eko, and every growing team needs great people.
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
New
Quick apply
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
New
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
New
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
New
New York, NY · On-site
$120K - $150K/yr
eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms. Thanks to our groundbreaking partnership with ...
New York, NY · On-site
$120K - $150K/yr
eko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms. Thanks to our groundbreaking partnership with ...
Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry leading products ...
Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry leading products ...
$120K - $165K/yr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Quick apply
$120K - $165K/yr
About Eko Health Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease - the leading causes of death globally. Our FDA cleared, industry ...
Eko builds AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease – the leading causes of death globally. Our FDA cleared, industry leading products are used by hundreds of thousands of clinicians on millions of patients around the world. With Eko, clinicians can detect cardiac and pulmonary disease with higher accuracy, diagnose with more confidence, manage treatment effectively, and ultimately give their patients the best care possible.
We have strong venture capital backing from investors like Artis Ventures, Questa Capital, Highland Capital, and Mayo Clinic Ventures.
Recognized by TIME magazine in 2025 as one of the world’s top healthcare technology companies, Eko is one of the fastest growing digital health companies with products used around the world at some of the most prestigious health systems.
We have more than 8 FDA clearances including novel AI algorithms, and we invest heavily in quality clinical research and R&D to build and validate exceptional products for patients we care deeply about.
We’ve built a mission driven, high performing, talented, and diverse team of engineers, physicians, PhD’s, creatives, and technologists. We are committed to investing in each other and our mission to ensure all patients have access to high quality care.
We are headquartered in Emeryville, California and privately-held with world class investors and partners.
At Eko, we believe great customer experience requires more than just fast replies — it requires clear, compassionate communication, smart self-service, and confident agents who know what to say and when. As our Customer Experience Associate, you'll be the connective tissue between our frontline agents, internal stakeholders, and customers. You'll own the systems, resources, and voice that ensure our support experience is consistent, effective, and human.
You’ll play a critical role in helping our CX team scale with clarity — creating and maintaining the knowledge, macros, training, and communications that power our service quality. You’ll also work cross-functionally to ensure customers receive timely, helpful updates whenever we launch new products, fix bugs, or make important changes.
The Impact You Will Make:Support Communications & Enablement
Own and update support macros, help center content, and internal documentation
Partner with Product and Engineering to communicate new features, issues, and fixes to the team and customers
Training & QA Support
Help design and maintain onboarding content and ongoing training materials
Support QA processes by flagging messaging or experience gaps across cases
Cross-Functional Collaboration
Act as CX’s point of contact for Product, Marketing, Legal, and Ops when updates require customer communication
Draft and route proactive messaging (e.g., product issues, known bugs, returns guidance)
Track and escalate common customer feedback themes to support continuous improvement
Service Recovery & Voice of Customer
Lead response efforts on negative CSAT tickets by coordinating with agents and improving macros or workflows
Maintain clear tagging and reporting systems to track pain points and content gaps
A clear, concise, and empathetic communicator with a knack for simplifying complex topics
Experienced in customer support or CX enablement roles (2–4 years preferred)
Skilled with tools like Zendesk, Confluence, and other help center platforms
Organized and proactive, with strong attention to detail and a service mindset
We believe the ability to listen is the ability to care. Eko was named one of the World’s Top HealthTech Companies of 2025 by TIME and Statista. This honor reflects the mission to transform cardiac and pulmonary care through AI-powered stethoscopes and digital health solutions.
Case Studies & Customer Stories
Eko Blog
Newsroom
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.