Edag Mexico

42 Edag Mexico Jobs Hiring Near You

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

Technical Program Lead

Novi, MI · On-site

$140 - $180/hr

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

Technical Program Lead

Novi, MI · On-site

$140 - $190/hr

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go ...

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Edag Mexico Jobs Information

Infographic showing various job openings at Edag Mexico in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Problem Resolution Coordinator

EDAG Mexico

Rochester, MI • On-site

Full-time

Posted 6 days ago


Job description

WHO WE ARE
Working together, growing together, creating new things together: EDAG connects people and the future. Company and workforce share the same vision. With a familiar atmosphere and at the same time the potential of a global world-class development company. You'll go your own way in your career at a high level - nationally and internationally. Take your next step and support us as a PROBLEM RESOLUTION COORDINATOR.
DESCRIPTION
  • Coordinate and track software and system network-related issue tickets throughout the development process.
  • Review incoming tickets for completeness, consistency, and required technical information.
  • Based on high-level analysis, assign each ticket to the best member of the global engineering team to lead theneeded change estimation or problem investigation.
  • Support standardization of issue reporting and tracking processes.
  • Follow up with engineering teams and stakeholders regarding ticket status and resolution progress.
  • Support communication and alignment with customers regarding reported issues and status updates.
  • Monitor issue aging, priorities, and closure progress.

REQUIREMENTS
  • Bachelor's degree in Engineering or related field.
  • Approximately 3-5 years of relevant experience.
  • Generate reports and metrics including issue inflow, burndown, and status tracking.
  • Support project meetings with issue tracking summaries and status updates.
  • Knowledge of JIRA or Confluence
  • Ability and willingness to travel to California as needed to meet and collaborate with customer.
  • English (C1-C2)
  • Temporary contract

MAKING IMPOSSIBLE
THINGS POSSIBLE
WITH YOU
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