eClercx

36 Eclercx Jobs Hiring Near You

The Sales Coach is responsible for helping sales agents improve their performance by reviewing calls, providing feedback, and coaching them on effective sales techniques. This role focuses on ...

Back Office Operations Associate Location: Fayetteville, NC Type: Full-time Department: BFSI (Banking, Financial Services, and Insurance) Job Summary eClerx is seeking a detail-oriented Back Office ...

Site Reliability / DevOps Engineer

Raleigh, NC ยท On-site

$120K - $137K/yr

Site Reliability / DevOps Engineer Location: Raleigh, North Carolina, US Type: Full-time Department: BFSI Job Summary eClerx is seeking a motivated SRE/DevOps Engineer with strong observability ...

HR Coordinator - AU

$21.50 - $28.25/hr

Recruitment Coordination Support the recruitment process by writing job ads, managing job postings, conducting pre-employment checks, and collating all necessary employment and work eligibility ...

UX Designer

Raleigh, NC ยท On-site

$95K - $115K/yr

UX Designer Location: Raleigh, North Carolina, US Type: Full-time Department: BFSI Job Summary eClerx is seeking a passionate and detail-oriented UX Designer to join our growing Product Design team.

Director, FCC Solutions Location: New York Type: Full-time Department: Financial Markets Job Summary The Director, FCC Solutions is a client-facing, revenue-generating role responsible for driving ...

Delivery Lead - AI Location: Austin, Texas, United States Type: Full-time Department: Technology Job Summary The Delivery Leader - AI Engineering is a senior executive accountable for the end-to-end ...

Senior Technical Program Manager

New York, NY ยท On-site

$150K - $170K/yr

Senior Technical Program Manager Location: New York, NY (3x week in Office) Type: Full-time Department: Technology Job Summary We are seeking a highly skilled Technical Project Manager with expertise ...

Full Stack Software Engineer

Raleigh, NC ยท On-site

$125K - $150K/yr

Responsibilities Full Stack Software Engineer Location: Raleigh, NC Type: Full-time Department: BFSI2 Job Summary eClerx is seeking a motivated Full Stack Software Engineer to join our Application ...

Junior AI Engineer

New York, NY ยท On-site

$100K - $120K/yr

Junior AI Engineer Location: New York, US Type: Full-time Department: Financial Markets Job Summary eClerx supports global financial institutions across trade support, financial crime compliance ...

Associate, FCC Solutions

Manhattan, NY ยท On-site

$15.50 - $20/hr

Associate, FCC Solutions Location: New York, United States (Hybrid) Type: Full-time Department: Financial Markets Job Summary The Associate, FCC Solutions supports the FCC Practice Solutions team ...

Full Stack Software Engineer

Raleigh, NC ยท On-site

$90K - $120K/yr

Responsibilities Full Stack Software Engineer Location: Raleigh, NC Type: Full-time Department: BFSI2 Job Summary eClerx is seeking a motivated Full Stack Software Engineer to join our Application ...

Operations Manager

Salt Lake City, UT ยท On-site

$100K - $125K/yr

Operations Manager Location: Salt Lake City Type: Full-time Department: BFSI2 Job Summary The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead ...

AI Product Manager

New York, NY ยท On-site

$120/hr

AI Product Manager Location: New York, New Jersey Type: Full-time Department: BFSI Job Summary As an AI Product Manager, you will be responsible for defining the strategy, roadmap, and execution for ...

Business Development IT Sales

New York, NY ยท On-site

$75 - $125K/hr

Business Development IT Sales Location: New York, East Coast, US Type: Full-time Department: Technology Job Summary We are looking for a highly motivated Sales Executive to drive new business in the ...

Client Onboarding Analyst

Manhattan, NY ยท On-site

$80K - $110K/yr

Client Onboarding Analyst Location: New York City & Fort Worth, Texas Type: Full-time Department: Corporate Function Job Summary eClerx is seeking a Client Onboarding Analyst for the client ...

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Infographic showing various job openings at Eclercx in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Sales Coach

eClercx

Fayetteville, NC โ€ข On-site

Full-time

Posted 7 hours ago


Job description


The Sales Coach is responsible for helping sales agents improve their performance by reviewing calls, providing feedback, and coaching them on effective sales techniques. This role focuses on supporting agents' growth and enhancing the overall quality of customer interactions, without holding a leadership or managerial position.
Key Responsibilities
  • Listen to and evaluate recorded and live sales calls for quality, compliance, and sales effectiveness.
  • Provide constructive, actionable feedback to agents on their call performance.
  • Conduct coaching sessions to reinforce best practices and improve sales techniques.
  • Identify areas for skill development and offer guidance to help agents meet performance expectations.
  • Track coaching progress and document outcomes to support continuous improvement.
  • Collaborate with the training team to share observations and insights on recurring coaching needs.
  • Ensure agents understand and adhere to company policies, call scripts, and compliance standards.
Qualifications
  • High School Diploma or GED required.
  • 2+ years of sales experience (call center or inside sales experience preferred).
  • Strong knowledge of sales techniques and customer engagement strategies.
  • Excellent communication and interpersonal skills.
  • Ability to provide feedback clearly, respectfully, and effectively.
  • Experience in coaching, mentoring, or quality assurance is a plus.
  • Comfortable using CRM systems and call monitoring software.