Salary : $72,202.21 Annually
Location : Columbus, GA
Job Type: Full-Time Regular
Job Number: 2026-00000358
Department: Information Technology
Division: Information Technology
Opening Date: 07/02/2026
Closing Date: 8/2/2026 11:59 PM Eastern
Major Duties and Responsibilities
The Technical Operations manager is responsible for the day-to-day operations of the Technical Operations Division. This includes ensuring key performance indicators are being achieved, such as work order completion, efficient completion time, and customer satisfaction. In addition to these duties, the Technical Operations Manager is also responsible for procuring new technology for the CCG, including, but not limited to: laptops, desktops, cell phones, and other mobile devices. The Technical Operations Manager is expected to design leadership goals for his department and to provide I.T. leadership with strategic initiatives to achieve each year.
- Carries out managerial and supervisory responsibility, including hiring and training; plans, assigns, and directs work to employees; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
- Monitors leave time and hours worked for Technical Operations Division.
- Monitors the progress of assigned requests.
- Receives, reviews, and procures requests for new technology.
- Supervises the status of the mobile phone system to include, but not limited to, the ordering of new devices, user support for devices, and immediate payment of the mobile phone bill.
- Oversees the CCG's technology asset management system and uses data from it to prepare technology refresh cycles.
- Determines, plans, and presents recommendations for the future of the Technical Operations Division and the I.T. department to I.T. leadership.
- Oversees the accounts payable and payroll printing processes.
- Serves as a member of the I.T. Action Response Team.
- Build positive relationships with customers.
- Performs other related job duties as assigned.
Knowledge, Skills and Abilities
- Knowledge of management and supervisory techniques.
- Knowledge of the software and hardware used by the Columbus Consolidated Government.
- Knowledge of cybersecurity principles.
- Knowledge of new emerging technologies.
- Knowledge of accounting procedures.
- Skill in project management techniques.
- Skill in organization and customer service.
- Skill in interpersonal relations.
- Skill in oral and written communication.
- Ability to operate a city vehicle.
Minimum Educational and Training Requirements
Bachelor's degree in Computer Science, Computer Technology, Management Information Systems, or a related field is required. Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the department to direct and coordinate work within the department is usually interpreted to require three to five years of related experience.
Physical Requirements
The work is typically performed while sitting at a desk or table. The employee must occasionally lift light objects. Additionally, the following physical abilities are required:
- Feeling - perceiving attributes of objects by touch with skin, fingertips.
- Grasping - applying pressure to object with fingers, palm.
- Handling - picking, holding, or working with whole hand.
- Hearing 1 - perceiving sounds at normal speaking levels, receive information.
- Hearing 2 - receive detailed information, make discrimination in sound.
- Manual Dexterity - picking, pinching, typing, working with fingers rather than hand.
- Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
- Reaching - extending hands or arms in any direction.
- Repetitive Motion - substantial movements of wrists, hands, fingers.
- Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
- Talking 1- expressing ideas by spoken word.
- Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
- Visual Acuity 2 - color, depth perception, field of vision.
- Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
The work is typically performed in an office, library, or computer room.
The Columbus Consolidated Government is proud to offer an exceptional compensation and benefits package. Benefits include the following:
- Low-cost Medical Insurance
- Prescription Drug Plan
- Dental Plan
- Vision Plan
- Flexible Spending Accounts
- Life Insurance
- Supplemental Life Insurance
- Long Term Disability
- Credit Union
- Direct Deposit
- 12 Paid Holidays
- Vacation Leave
- Sick Leave
- PERK Time Off
- Retirement Plan
- Supplemental Retirement Plan
- Free and Discounted Services
- Employee Assistance Program
Take advantage of these free and discounted City Services offered to all City Employees.
- Discounted Movie Tickets
- Free Notary Services
- Ride a Metra Bus for Free
- Free Mulch
- Free Fire/Safety Home Inspection
- Driver's Training for Employee Dependents
- Oxbow/Bull Creek Golf Course discounts
- River Center Discounts
- Cell Phone Carrier Discounts
Retirement Plan
The Columbus Consolidated Government offers a defined benefit retirement plan to eligible employees who work in General Government and in Public Safety. Employees in the pension plan must meet both age and years of service requirements to qualify for retirement. The current vesting period is ten years, and the current pension contribution rate is 8% of your gross salary.
Supplemental Retirement Plan
The Columbus Consolidated Government offers a Deferred Compensation Plan or supplemental retirement plan that is tax deferred. This plan allows employees to contribute a portion of their salary, before federal and state taxes, to a retirement account. Your compensation is more than a paycheck, it allows you to plan for your financial future as well.
01
Which best describes your level of education? (You will be asked to provide documentation)
- No High School Diploma
- GED
- High School Diploma
- Technical College
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
02
Please list and explain any experience you have in organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction.
03
Do you have a Bachelor's Degree in Computer Science, Information Technology or a related field?
04
How many years of experience do you have in computer science, information technology, computer programming or a related field?
- 0 - 1 Year
- 1 - 5 Years
- 6 - 10 Years
- 10 Years or more
05
Please list and explain any experience you have in planning, managing, implementing, and follow-up for a project.
Required Question
