DESCRIPTION
General Manager - Dockside Pub (Swampscott, MA)
Location: Swampscott, MA
Compensation: $75,000-$90,000/year, depending on experience
Type: Full-Time (50 hours a week)
Dockside Pub is a small, busy, full-service neighborhood restaurant (60-80 seats) focused on great food, great drinks, and genuine hospitality. We're hiring a hands-on
General Manager to lead day-to-day operations, run strong shifts, and build a team that guests love.
What You'll Do
- Lead service on the floor and set the standard for hospitality, speed, and quality
- Hire, train, coach, and schedule FOH staff (support BOH staffing as needed)
- Drive sales through execution, table touches, upselling, and team development
- Manage labor and costs (comps/voids discipline, waste reduction, inventory support)
- Maintain strong systems: opening/closing, cleanliness, side work, and shift communication
- Handle guest recovery and protect the Dockside reputation (in-house and online)
- Ensure compliance with MA health/safety and responsible alcohol service standards
Must-Have Schedule Requirement
- Friday evening and Saturday evening availability is required (no exceptions outside approved PTO)
- Flexible availability for nights, weekends, and holidays as business demands
What We're Looking For
- 3+ years restaurant management experience (GM/AGM preferred)
- Proven ability to lead teams, improve performance, and run smooth, profitable shifts
- Solid understanding of labor, prime cost, and basic restaurant financials
- Strong communication, accountability, and calm decision-making under pressure
- POS and scheduling experience
- TIPS certification preferred (or willingness to obtain)
Why Dockside
- Competitive salary based on experience
- A hands-on role with autonomy and clear expectations
- A tight, community-focused restaurant where leadership matters every day
REQUIREMENTS
Dockside Pub is a family owned business, thank you for your consideration and time.