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60 Dish Network Retention Representative Jobs Hiring Near You

Edward Rose & Sons

Call Center Representative

Portage, MI

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound ... Research issues and provide solutions or alternatives related to Dish Network, Internet services ...

EchoStar

Remote Retention Representative

Atlanta, GA · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound ... Research issues and provide solutions or alternatives related to Dish Network, Internet services ...

EchoStar

Remote Retention Representative

Dallas, TX · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Charlotte, NC · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Orlando, FL

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Dallas, TX · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Houston, TX · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Atlanta, GA · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Atlanta, GA

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Orlando, FL · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Charlotte, NC · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Houston, TX

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Orlando, FL · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Houston, TX · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

EchoStar

Remote Retention Representative

Dallas, TX · On-site

$34K/yr

Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills ... Smartphone/device with active network connection. * Home workspace with wired internet (25 Mbps ...

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DISH Network Jobs Information

Do workers at EchoStar get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Does EchoStar pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
69% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

At EchoStar, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from EchoStar affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at EchoStar?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at EchoStar worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.

Do EchoStar workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for EchoStar workers to change shifts?

Most people find it hard to change shifts.
78% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at EchoStar?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do EchoStar managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at EchoStar spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at EchoStar?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at EchoStar good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at EchoStar feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at EchoStar get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at EchoStar?

Some people feel stressed out here.
66% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at EchoStar enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at EchoStar recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at EchoStar?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at EchoStar?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think EchoStar’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how EchoStar is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Retention Representative jobs?
What are the most popular jobs at Dish Network?
What are the most popular categories at Dish Network?
Infographic showing various Retention Representative job openings at Dish Network in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Call Center Representative

Call Center Representative

Edward Rose & Sons

Portage, MI

$15.25 - $19/hr

Full-time

Retirement, PTO

Posted 22 hours ago

Edward Rose & Sons rating

8.1

Company rating: 8.1 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

59th of 200 rated real estate companies

Job description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members.  We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence will assist with identifying customer needs, providing information on repairs, researching issues, and providing solutions or alternatives as needed related to Dish Network and Internet services while interfacing with the Bloom Operating Software System (BOSS).

What are the responsibilities of a Call Center Representative?

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner, providing product and service information as needed.
  • Identify customer needs, resolve issues, and escalate complex issues as needed.
  • Research issues and provide solutions or alternatives related to Dish Network, Internet services and the BOSS System.
  • Document customer interactions, update customer records in the system, and notate accounts on all resident calls.
  • Contribute to individual and team performance metrics, participate in training and development sessions, and continue to improve performance and knowledge of products and services.
  • Provide residents with information regarding Dish Network services, including installation, rates, programming, fees, and billing.
  • Monitor BOSS dashboard, following up on open work orders, and assisting the community with navigating BOSS.
  • Interface with Dish Network's sales force to activate and deactivate receivers, open and terminate or disconnect accounts.
  • Troubleshoot existing Dish and Internet customers, initiating work orders if unable to resolve.

What are the Role Requirements?

  • High School Diploma or equivalent required.
  • Previous experience in a Call Center environment is preferred.
  • Familiarity with Dish Network is preferred.
  • Basic home networking skills and experience with associated software and hardware is preferred.
  • Professionalism and a demonstrated commitment to providing excellent customer service.
  • Strong written and verbal communication skills.
  • Must be proficient with Microsoft Office programs.
  • Ability to be organized, detail-oriented, and to work effectively in a fast-paced environment.
  • Ability to work cooperatively and respectfully with others.
  • Must possess exceptional organizational and time-management skills, including the ability to balance and prioritize simultaneous projects and tasks.
  • Must present the ability to execute job duties under stressful circumstances such as last-minute deadlines or other difficult situations.
  • Must have a valid driver’s license and reliable transportation.

What's in it for you?

  • Comprehensive benefits package, including 401(k) with company match
  • Generous paid time off programs
  • Competitive compensation plan
  • Employee referral program
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

What Edward Rose & Sons employees say

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