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Dignify Solutions
Dignify Solutions

68 Dignify Solutions Desktop Support Jobs Hiring Near You

ActioNet

Desktop Support

Rosslyn, VA · On-site

$47/hr

Document technical processes, solutions, and user guides to improve knowledge sharing and ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

INSPYR Solutions

Desktop Support Technician

Pensacola, FL · On-site

$19 - $24.25/hr

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Desktop Support Technician to provide excellent customer service and technical support ...

Search jobs on OhioMeansJobs

$23/hr

Desktop Support Location: Boston, MA (Onsite) Length of Assignment: 1 year w/ extension Type ... workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in ...

AA2IT

Desktop Support Technician

Reading, PA

$24/hr

Desktop Support Tech Location:2800 Centre Ave, Reading PA Pay Rate: $24/HR Creating and resolving Desktop issues For First Energy employees in Solution Café/Store front office onsite, and Remote.

Trident Consulting

$23/hr

Desktop Support Location: Boston, MA (Onsite) Length of Assignment: 1 year w/ extension Type ... workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in ...

ASRC

Desktop Support Engineer

Anchorage, AK · On-site

Work closely with desktop engineering as a conduit for new solutions and processes that need to be transitioned to desktop support. * Install images on new and in-use equipment while working closely ...

New

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

... commerce and outsourcing solutions provider looking for the best to work in our fast paced ... Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience ...

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All JobsDignify Solutions Desktop Support Jobs

Dignify Solutions Jobs Information

What is it like to work at Dignify Solutions?

Dignify Solutions appears to be a company that prioritizes collaboration and innovation, fostering a culture that encourages open communication and teamwork among its employees.

The company's mission-driven approach is reflected in its work environment, where employees are empowered to contribute to projects that aim to improve the lives of individuals and communities. Dignify Solutions' team structure is likely to be dynamic and adaptable, with opportunities for growth and professional development.

Working at Dignify Solutions may appeal to individuals who are passionate about making a positive impact and are looking for a challenging and rewarding career that offers opportunities for collaboration, innovation, and personal growth.

What makes Dignify Solutions an attractive place to work?

Dignify Solutions is a reputable company that specializes in providing innovative solutions to various industries, positioning itself as a leader in the field of technology and consulting. The company's workplace is characterized by a collaborative environment that fosters creativity, innovation, and open communication among employees, with a focus on delivering high-quality results and driving business growth. Joining Dignify Solutions offers opportunities for professional development, career advancement, and making a meaningful impact in the industry, making it an attractive place to work for individuals seeking a challenging and rewarding experience.
What are the most popular job types at Dignify Solutions?
    What are the most popular jobs at Dignify Solutions?
    What are the most popular categories at Dignify Solutions?
    Infographic showing various Desktop Support job openings at Dignify Solutions in the United States as of August 2026, with employment types broken down into 61% Full Time, and 39% Contract. Highlights an 51% Physical, 15% Hybrid, and 34% Remote job distribution.

    Desktop Support

    ActioNet

    Rosslyn, VA • On-site

    $47/hr

    Full-time

    Re-posted 9 days ago

    Job description

    Position:  Helpdesk Support

    Location: Rosslyn, VA, 

    Clearance:  Secret

    The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments. The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are:
    • Provide advanced troubleshooting and resolution for hardware, software, and network issues on desktops, laptops, mobile devices, and peripherals.
    • Manage escalated technical support tickets and ensure timely resolution in alignment with service level agreements (SLAs).
    • Install, configure, and maintain operating systems, applications, and security updates on end-user devices.
    • Support the deployment, imaging, and setup of new hardware and software across the organization.
    • Perform root cause analysis for recurring technical issues and recommend long-term solutions.
    • Collaborate with IT teams to support system upgrades, migrations, and rollouts.
    • Document technical processes, solutions, and user guides to improve knowledge sharing and efficiency. 
    • Provide on-site and remote support for field operations, including troubleshooting connectivity and equipment issues in remote locations. 
    • Mentor and train junior technicians to enhance team capabilities and knowledge.
    • Ensure compliance with organizational IT policies, security protocols, and data protection standards.
    Professional Qualifications/Skills  
    • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
    • 5 years of experience in desktop support, field services, or a related IT role.
    • 5 years of experience with Windows, macOS, and mobile operating systems, as well as common productivity software (e.g., Microsoft Office 365).
    • 5 years of experience of networking concepts, including TCP/IP, DNS, VPNs, and wireless connectivity.
    • 5 years of Experience with IT service management (ITSM) tools, such as ServiceNow or Remedy, for ticket tracking and resolution.
    • Familiarity with imaging tools and deployment technologies, such as SCCM, Intune, or MDT.
    • Excellent problem-solving skills and the ability to work independently in high-pressure environments.
    • Strong communication and interpersonal skills to effectively interact with end users and team members.
    • Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator, are highly desirable.
    • Ability to travel to field locations as needed and provide on-site technical support.

     
    • HDI Desktop Support Technician Certification
    • HDI Customer Service Representative Certification
    • ServiceNow Certified Implementation Specialist – IT Service Management
    • CompTIA Network+
    • Microsoft Certified: Azure Fundamentals (AZ-900)
    • Strong troubleshooting and problem-solving skills for hardware and software issues.
    • Familiarity with IT service management (ITSM) tools and ticketing systems.
    • Excellent communication and customer service skills to interact effectively with end-users. Ability to prioritize tasks and manage time effectively in a fast-paced environment.
    • Knowledge of basic networking concepts, including IP addressing and Wi-Fi troubleshooting.
    • Ability to lift and transport IT equipment as needed (e.g., desktops, monitors, printers).
    Hourly Rate up to $47.00, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. Candidates with specialized expertise, industry-recognized certifications, and strong Federal contracting experience may be considered at the higher end of the range
     
     

    ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals.

     Why ActioNet?

    It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

    What's in It For You?

    As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

     Are you ready to make a difference?

     ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

     

     

     

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