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Position Summary: Ensure the property is clean and orderly while maintaining owner privacy. Responsible for performing a variety of domestic duties, including household maintenance, running errands, laundry and shopping.

Position Responsibilities:

• Ensures that the property is maintained to the highest aesthetic and performance standards
• Conducts frequent reviews of the physical surroundings to ensure quality issues are identified and rectified
• Sweeps, mops, polishes floors, and cleans furniture
• Shops for supplies and maintains inventories
• Adheres to annual housekeeping budget
• Maintains consistency in daily, weekly, and monthly activities
• Coordinates contract laundry and dry-cleaning and ensures appropriate quality
• Escorts contractors and vendors while maintaining privacy and security standards
• Assist with special events including set-up and post event clean-up
• Ongoing interest in the improvement of service, level of care, operational sophistication, and overall experience of the property

Essential skills and experience:

• High School Diploma required
• Minimum 3 years experience in the cleaning maintenance of luxury establishments
• Proficiency in working with high grade surfaces; wood, leather, furniture, carpet, silver, artwork, antiques
• Exceptional interpersonal and communication skills; positive attitude
• Flexibility in working extended hours and weekends as needed
• Ability to demonstrate intuitive service
• Knowledge of general office procedures, administrative support, computer skills, and smartphone proficiency
• Ability to operate ISR computer system, intercom and general household equipment
• Excellent time management skills; ability to organize and coordinate multiple projects with available resources
• Keen attention to detail, honesty, adaptability, dependability, and a willingness to do hands-on work
• Ability to maintain a high level of strict confidentiality and professionalism
• Possess a valid drivers license with a good driving record

Valued but not required skills and experience:

• Private estate, luxury hotel, or similar hospitality experience beneficial

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: Basic standing, walking, kneeling, climbing stairs, frequent bending, reaching, twisting, turning, pushing and pulling. Driving of personal vehicle required to various locations. Occasional lifting of heavy items.
• Work environment: Home setting. Noise level usually moderate.
• Travel: Occasional travel required, often on short notice.

• General sign-off: The employee is expected to adhere to and ensure compliance with all relevant OSHA safety regulations for all personnel; as well as all company policies, and to act as a role model in the adherence to policies.

All statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities required of this role.

WHO ARE YOU 

You are a dependable, capable professional who takes genuine pride in delivering excellent work. You are organized, steady, and comfortable owning your responsibilities, yet you value teamwork and communicate well with people at every level. You appreciate structure and high standards while also being adaptable when priorities shift.

You notice details follow through, and view giving and receiving feedback as a natural part of continuous improvement. You manage multiple priorities with calm judgment, know when to lead and when to collaborate, and bring a solutions-focused mindset to everything you do.

Your background likely includes luxury hospitality, private estates, or other environments where discretion, consistency, and elevated service matter. You are ready for a role where your professionalism and high standards are genuinely valued.

WHO ARE WE

We are a private property management company committed to delivering exceptional service through thoughtful operations, strong standards, and highly capable teams. We work in environments where attention to detail matters, expectations are high, and quality is non-negotiable.

Our culture is grounded in respect, accountability and clear communication. We invest in developing our people, create space for growth, and value long-term trusted relationships. Our work moves quickly but is purposeful, well supported, and rooted in a shared commitment to excellence.

WHY DFI

• Professional team-oriented workplace
• Competitive salary and performance-based bonus
• 100 percent employer-paid medical, dental, and vision insurance for employees and dependents with participation in our Wellness Incentive Program
• 401 k with employer match
• Generous vacation and personal time off
• Charitable donation matching
• Ongoing training and development opportunities
• Programs that promote balanced, sustainable work habits
   

DFI is an Equal Opportunity Employer.

We prohibit discrimination and harassment of any kind and are committed to providing our employees with a work environment free of such behavior.

We make all employment decisions based on business needs, job requirements, and individual qualifications, without regard to age, race, color, religion or belief, family or parental status, or any other status protected by applicable laws or regulations in the locations where we operate.

This is a drug-free workplace. All candidates must complete a background check and drug test before employment.