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Deepgram

Billing & Analytics Software Engineer

$180K - $245K/yr

Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent ...

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Infographic showing various Software job openings at Deepgram in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 16% Physical, and 84% Remote job distribution.

Software Engineer - Deepgram for Restaurants

Deepgram

Remote

Full-time

Re-posted 14 days ago

Job description

Job Summary:
Deepgram is the leading voice AI platform for developers building speech-to-text and text-to-speech offerings. They are seeking a Software Engineer to join their new business unit focused on restaurants, responsible for designing and maintaining scalable backend systems for automated order-taking platforms and collaborating with teams to integrate AI models and client devices.
Responsibilities:
• Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
• Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
• Monitor and optimize the performance of our backend systems in production environments
• Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
• Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system
• Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus
• Push the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challenges
• Run experiments to validate the product impact of new functionality
Qualifications:
Required:
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments
• Proven track record of building and deploying scalable, high-performance backend systems
• Experience with cloud-based infrastructure and deployment technologies, such as AWS and API design
• Excellent problem-solving skills and the ability to adapt to a rapidly evolving startup environment
• Strong communication skills and the ability to work collaboratively with a team
• Willingness to problem solve across our entire product
• Ability to proactively recognize problems and identify solutions to those problems
• Results oriented and care about the impact of your work
Preferred:
• Experience working with audio
• Experience taking a backend system from zero to one
• Experience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systems
• Experience with Python, Kotlin, or Java
• Experience with containerization tools, such as Docker and Kubernetes
• Experience working in or alongside AI / ML
Company:
Deepgram provides a voice artificial intelligence platform for speech-to-text, text-to-speech, and voice applications. Founded in 2015, the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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