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Dayton Freight

116 Dayton Freight Customer Service Jobs Hiring Near You

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Dayton Freight Jobs Information

What is it like to work at Dayton Freight?

Dayton Freight is a company that values a strong sense of community and teamwork, with a focus on providing exceptional customer service and building long-term relationships with its clients.

The company operates a decentralized structure, with a network of terminals and drivers across the United States, allowing for a diverse and dynamic work environment. Dayton Freight's mission is to provide safe, reliable, and efficient transportation services to its customers, with a commitment to excellence in every aspect of its operations.

Working at Dayton Freight may appeal to individuals who value a fast-paced and dynamic work environment, with opportunities for career growth and development in a company that prioritizes customer satisfaction and employee safety.

What makes Dayton Freight an attractive place to work?

Dayton Freight is a leading regional less-than-truckload (LTL) freight carrier in the United States, known for its commitment to customer satisfaction and reliability in the transportation industry. The company offers a stable work environment with opportunities for professional growth and development, as well as a collaborative team-oriented culture that values employee input and innovation. By joining Dayton Freight, individuals can contribute to the company's mission of delivering exceptional service and build a rewarding career in a dynamic and growing industry.

Do workers at Dayton Freight get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Dayton Freight pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

At Dayton Freight, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
81% of people say they have to use vacation days when they’re out sick.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at Dayton Freight?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and February 2026.

Is the health insurance from Dayton Freight affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 29 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Dayton Freight?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 36% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Dayton Freight worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Dayton Freight workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Dayton Freight workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Dayton Freight?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Dayton Freight managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Dayton Freight spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Dayton Freight?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a Dayton Freight job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Dayton Freight good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Dayton Freight feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Dayton Freight get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Dayton Freight?

Some people feel stressed here.
41% of people say they often feel stressed at work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Dayton Freight enjoy their jobs?

Most people enjoy their job.
96% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Dayton Freight recommend working with their team?

Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Dayton Freight?

Most people got enough training when they started.
95% of people report they got enough training when they started working here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Dayton Freight?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Dayton Freight’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
65% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Dayton Freight is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

What are the most popular job types at Dayton Freight?

    What are the most popular jobs at Dayton Freight?

    What are the most popular categories at Dayton Freight?

    Infographic showing various Customer Service job openings at Dayton Freight in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 97% Physical, and 3% Hybrid job distribution.

    Corporate Customer Service Representative (Full-Time)

    Dayton Freight

    Dayton, OH

    $15.50 - $21/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 21 days ago

    Dayton Freight rating

    8.9

    Company rating: 8.9 out of 10

    Based on 62 frontline employees who took The Breakroom Quiz

    4th of 366 rated logistics

    Job description

    Overview

    Customer Service Representatives are responsible for assisting all internal and external Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

    Responsibilities
    • Assist callers in a timely manner
    • Handle customer admin from a variety of resources including calls, service center questions, faxes, and queue email requests
    • Promptly reply to messages in the group voicemails
    • Provide break, lunch and vacation support for the Reception position
    • Work in a team setting to efficiently and effectively answer group calls and emails
    • Provide feedback on potential process improvements or recommendations to improve or streamline customer requests
    • Accurately, professionally and efficiently address a wide variety of customer requests that include but are not limited to the following:
      • Tracing shipments, ETA's, delivery notifications
      • Schedule pickups
      • Image Documents
      • Website Questions
      • Guaranteed service questions/assistance
      • Freight bill questions and corrections
    • Maintain a friendly, efficient, and professional working relationship with all customers and employees
    • Work with and support all aspects of our partnership business
    • Follow Company procedures at all times
    • Publicly support the mission, vision, and values of Dayton Freight Lines
    • Support the Customer Service Department, Quality Department, and Customer Relations Supervisor as needed
    • Handle other daily admin requirements as assigned
    Qualifications
    • Skillful in Microsoft Office Programs
    • Excellent keyboarding skills
    • Has worked in a fast paced environment and has excellent attention to detail
    • Experience with handling a high volume of phone calls
    • Exceptional communication and customer service skills
    Benefits
    • Stable and growing organization
    • Competitive weekly pay
    • Quick advancement
    • Customized training program
    • Professional, positive and people-centered work environment
    • Modern facilities
    • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
    • Paid holidays (8); paid vacation and personal days

    CSR, Customer Service, family, culture, LTL, transportation, customer oriented

    Physical DemandsHours are 09:30am - 06:00pm Monday through Friday.Employment Type: FULL_TIME

    What Dayton Freight employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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