Job Overview:
Requirement/Must Have:
- 1+ years of experience in Data Center systems that have CPU and GPUs.
- Strong verbal and written communication skills.
- Ability to communicate effectively with stakeholders.
Responsibilities:
- Work issues through a JIRA ticket.
- Debug platforms/systems; work ticketing system to ensure priority items are getting attention.
- Communicate clearly in tickets to explain the current state of an issue or systems.
- Take direction from leaders based on priority needs of the business.
- Work with partners, vendors, ODMs, OEMs on issues and ensure clear communication.
- Drive continuous improvement within the organization.
Nice to Have:
- System level debug methodologies.
- Proficiency with all standard hardware lab equipment (dediprog, scopes, forklifts, lift tools).
Skills:
- Knowledge in JIRA, scripting, Debug methodologies (BMC, BIOS, GPU).
- Linux skills with ability to run given automated scripts, look at logs, and provide updates.
- Experience working and communicating with OEM partners and vendors.
Qualification And Education:
- Self-driven expertise in debugging problems and root causing issues.
- Ability to quickly understand and apply specific details to tickets.
- Proven track record of working in a Data Center on complex systems.
- Strong analytical and problem-solving skills.
- Proven ability to lead teams and drive issues to resolution.
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.