May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales, and other Tintri Technical Support co-workers as appropriate. * Monitors and tracks all service ...
Data Direct Networks
60 Data Direct Networks Jobs Hiring Near You
May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales, and other Tintri Technical Support co-workers as appropriate. * Monitors and tracks all service ...
Manager, Business Operations
New York, NY · On-site
Familiarity with AI infrastructure, cloud, or data storage markets is a meaningful plus Skills & Competencies * Exceptional analytical skills, comfortable with financial modeling, market sizing, and ...
Manager, Business Operations
New York, NY · On-site
Familiarity with AI infrastructure, cloud, or data storage markets is a meaningful plus Skills & Competencies * Exceptional analytical skills, comfortable with financial modeling, market sizing, and ...
Senior Employment Counsel
New York, NY · On-site
$200K - $280K/yr
Lead and manage employment-related disputes, agency charges, attorney demand letters, litigation, and regulatory inquiries, and direct outside counsel across multiple countries and legal systems.
Senior Employment Counsel
New York, NY · On-site
$200K - $280K/yr
Lead and manage employment-related disputes, agency charges, attorney demand letters, litigation, and regulatory inquiries, and direct outside counsel across multiple countries and legal systems.
Senior/Staff AI Engineer
California, MO · On-site
$150 - $230/hr
We're Looking for the Best and Brightest We are the world's leading data intelligence platform that reliably accelerates massive datasets for actionable real-time insights. Join our team to help the ...
Senior/Staff AI Engineer
California, MO · On-site
$150 - $230/hr
We're Looking for the Best and Brightest We are the world's leading data intelligence platform that reliably accelerates massive datasets for actionable real-time insights. Join our team to help the ...
Digital Marketing Lead
New York, NY · On-site
$150K - $180K/yr
Location; New York Office - hybrid working model The Opportunity We're looking for a bold, commercially-minded digital marketing leader who wants more than another optimization role. This is an ...
Digital Marketing Lead
New York, NY · On-site
$150K - $180K/yr
Location; New York Office - hybrid working model The Opportunity We're looking for a bold, commercially-minded digital marketing leader who wants more than another optimization role. This is an ...
Sr/Staff Lustre Engineer
California, MO · On-site
$140 - $210/hr
Sr/Staff Lustre Engineer Location Employment Type Full time Location Type On-site What you'll do Contribute to Lustre architecture and lead implementation of new features across core subsystems ...
Sr/Staff Lustre Engineer
California, MO · On-site
$140 - $210/hr
Sr/Staff Lustre Engineer Location Employment Type Full time Location Type On-site What you'll do Contribute to Lustre architecture and lead implementation of new features across core subsystems ...
IP Video Technician
Avondale, AZ · On-site
Data Direct Networks (DDN) Storage * Network Appliance (Netapp) Storage * Dell Isilon Storage Support * Solid customer relation skills and the ability to excel under pressure * Excellent written and ...
Quick apply
IP Video Technician
Avondale, AZ · On-site
Data Direct Networks (DDN) Storage * Network Appliance (Netapp) Storage * Dell Isilon Storage Support * Solid customer relation skills and the ability to excel under pressure * Excellent written and ...
IP Video Technician
Avondale, AZ · On-site
Data Direct Networks (DDN) Storage * Network Appliance (Netapp) Storage * Dell Isilon Storage Support * Solid customer relation skills and the ability to excel under pressure * Excellent written and ...
Quick apply
IP Video Technician
Avondale, AZ · On-site
Data Direct Networks (DDN) Storage * Network Appliance (Netapp) Storage * Dell Isilon Storage Support * Solid customer relation skills and the ability to excel under pressure * Excellent written and ...
At Houston Methodist, the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security operations and ...
At Houston Methodist, the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security operations and ...
At Houston Methodist, the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security operations and ...
At Houston Methodist, the Director Telecommunications and Data Networks position is responsible for Information Technology (IT) Division's Data, Voice telecommunications, Security operations and ...
Director, Networks & Systems
Waltham, MA · On-site
$153K - $172K/yr
Director Of Networks & Systems Brandeis University is looking to hire a Director of Networks ... The position also coordinates data center facilities such as power, cooling, and physical ...
New
Director, Networks & Systems
Waltham, MA · On-site
$153K - $172K/yr
Director Of Networks & Systems Brandeis University is looking to hire a Director of Networks ... The position also coordinates data center facilities such as power, cooling, and physical ...
New
Director, Networks & Systems
Waltham, MA · On-site
$153K - $172K/yr
Brandeis University is looking to hire a Director of Networks & Systems in the IT Department. The ... The position also coordinates data center facilities such as power, cooling, and physical ...
Director, Networks & Systems
Waltham, MA · On-site
$153K - $172K/yr
Brandeis University is looking to hire a Director of Networks & Systems in the IT Department. The ... The position also coordinates data center facilities such as power, cooling, and physical ...
Director, Networks & Systems
Brandeis, CA · Hybrid
$153K - $172K/yr
Director of Networks & Systems: Brandeis University is seeking an experienced technology leader to ... Coordinate data center facilities requirements, including power, cooling, and physical environment ...
Director, Networks & Systems
Brandeis, CA · Hybrid
$153K - $172K/yr
Director of Networks & Systems: Brandeis University is seeking an experienced technology leader to ... Coordinate data center facilities requirements, including power, cooling, and physical environment ...
NY · On-site
$140 - $200/hr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Redwood City, CA · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Redwood City, CA · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Boston, MA · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Boston, MA · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Chicago, IL · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Chicago, IL · On-site +1
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Research Director - Data Center Networks Location: Toronto or Waterloo, ON Required Start Date: ASAP Type: Full time, Perm Salary: $275,000 - $300,000 + signing bonus + bonus and many other job perks ...
Research Director - Data Center Networks Location: Toronto or Waterloo, ON Required Start Date: ASAP Type: Full time, Perm Salary: $275,000 - $300,000 + signing bonus + bonus and many other job perks ...
Data Architect, Next Platform
Chicago, IL · On-site
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Data Architect, Next Platform
Chicago, IL · On-site
$150K - $200K/yr
Scale for Hospital Networks: Architect data solutions designed to scale across federated networks ... Direct experience working with EHR, OMOP, DICOM, genomic data models, or longitudinal patient ...
Senior Software Developer
Springfield, VA · On-site
$140 - $190/hr
... networks. * Full-Lifecycle Development: Maintain robust CI/CD pipelines, practice DevSecOps (code ... AI & Data: Direct experience building LLM-enabled workflows, RAG systems, RESTful APIs, and ...
Senior Software Developer
Springfield, VA · On-site
$140 - $190/hr
... networks. * Full-Lifecycle Development: Maintain robust CI/CD pipelines, practice DevSecOps (code ... AI & Data: Direct experience building LLM-enabled workflows, RAG systems, RESTful APIs, and ...
Data Direct Networks Jobs Information
Full-time
Posted 6 days ago
Job description
Job Summary:
In this customer-facing role, you'll apply advanced systems-level technical expertise to resolve highly complex customer issues, whether they come in through automated dial-home alerts, technical calls from Tintri customers and customer engineers, or remote maintenance and web support requests. You'll use independent judgment to work through problems and collaborate closely with engineering and other technical teams to build knowledge and drive resolution. Because this is a 24x7x365 organization, shift work, holidays, and on-call responsibilities may be required.
Responsibilities:
Responsibilities for this role include but are not limited to:
Skills and Qualifications required for this role include:
Pluses
In this customer-facing role, you'll apply advanced systems-level technical expertise to resolve highly complex customer issues, whether they come in through automated dial-home alerts, technical calls from Tintri customers and customer engineers, or remote maintenance and web support requests. You'll use independent judgment to work through problems and collaborate closely with engineering and other technical teams to build knowledge and drive resolution. Because this is a 24x7x365 organization, shift work, holidays, and on-call responsibilities may be required.
Responsibilities:
Responsibilities for this role include but are not limited to:
- Always take care of the customer. Customer Satisfaction is job #1.
- Applies advanced technical expertise using standard operating and diagnostic protocols to resolve standard to highly complex system-level issues.
- Effectively communicates procedural and technical issues to internal and external customers in a fast-paced and customer-critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution.
- Identifies and provides resolutions to a diverse range of complex technical problems and mentors others in providing validated technical information, support process instructions, and special support requirements.
- Contributes to a centralized problem identification and resolution database and may provide senior or expert-level tasks like Engineering for assigned products or skills. Uses judgment, creativity, and sound technical knowledge to obtain and recommend solutions.
- Identifies, documents, and reports design, reliability, and maintenance issues.
- Understands and leverages Tintri's technical communication structure and has a sphere of influence that extends well outside of the department
- Effectively leads efforts in facilitating problem recreation and failure analysis of systems-level issues and recommends and utilizes a wide variety of test equipment, diagnostic tools, and techniques used in problem resolution.
- Develop and implement resolutions to identified problems, and follow standard practices and procedures.
- Identifies records and works with management to proactively revise current procedures and tools to improve customer satisfaction
- Develops broad knowledge of the organization's mission and strategy and relates it to day-to-day issues.
- Challenges existing processes based on industry best practices and enhances these for the benefit of all.
- May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales, and other Tintri Technical Support co-workers as appropriate.
- Monitors and tracks all service calls, provides call status updates at regular intervals, and communicates status to customers using Call Tracking Databases.
- Validates technical information issues early warnings and disseminates information as needed.
Skills and Qualifications required for this role include:
- 5 years of experience in Enterprise level Technical Support
- Microsoft Hyper-V MCS, VMware VCP, Platform9 certification, or equivalent hands-on experience administering and managing enterprise virtualization and hypervisor platforms.
- TCP/IP-based networking and troubleshooting skills
- Hands-on experience with enterprise storage systems (SAN/NAS, NFS, iSCSI, or Fibre Channel), including RAID concepts and storage array troubleshooting, required
- Performance and Network Optimization, Log Analysis experience
- Ability to communicate verbally and in writing.
- Fluency in English is required
- B.S. in Computer Science, Electrical and Computer Engineering, Math, or equivalent work experience
Pluses
- Python scripting, Ansible
- Experience with Wireshark and packet-level analysis
- Experience with SQL database, MongoDB, Oracle, or another database
- Experience with Docker and Kubernetes