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Darbytek is seeking a team-oriented contributor to support a high-demand business interaction environment by customizing Encompass GUIs across the organization. In this role, you will collaborate closely with a team of Business Analysts who partner with business leaders to design and enhance solutions that improve the customer experience.

Responsibilities:

• Design, implement and maintain all Encompass custom forms and business rules
• Troubleshoot and define Encompass functionality and find ways to implement solutions within existing Empower parameters without having to rely on FNIS software to update and enhance product wherever possible
• Assist on a regular basis the document design staff with document scripting and troubleshooting
• With Business Analyst approval, provide user setups, design and implement all Encompass level loan/user securities
• Carry out activities as designated by a Project Manager or Team Leader
• Perform processes as necessary to tune and maintain proprietary software to meet the needs of our users.
• Under general supervision, maintain and modify existing application programs
• Write new programs of moderate to complex difficulty and scope working with basic applications systems’ designs and specifications while utilizing standard procedures and techniques in accordance with standards
• Develop internal programming specifications
• Prepare programs requiring a wide variety and extensive number of internal processing actions
• Participate in certain aspects of user consulting, systems analysis, general systems design, vendor contracts and detail systems design
• Serve as the primary document specialist when document design staff is not available
• Conduct code walk-throughs as needed
• Make recommendations to management regarding programming standards and techniques when necessary
• Perform data analysis, systems requirements definition and external design tasks upon request
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to travel overnight

Qualifications:

• Bachelor’s degree from a four-year college or university
• Two to ffiver years’ experience as a programmer in a hardware/software environment
• Ability to perform programming debugging, data analysis and limited system analysis
• Superior planning, problem solving, and analytical skills
• Superb interpersonal, verbal and written communication skills
• Previous experience working with “packaged/proprietary” software essential

• 3–5 years of hands-on experience with Encompass LOS platform in a configuration or development capacity.
• Proficient in customizing input forms, field triggers, business rules, and milestone workflows.
• Experience building and maintaining custom Encompass plug-ins using the Encompass SDK (C# or VB.NET).
• Strong understanding of loan origination processes across retail, wholesale, and correspondent channels.
• Proven experience with Encompass Partner Connect (EPC) integrations or web service-based third-party integrations (e.g., Credit, VOE/VOI, Title, MI).
• Familiarity with MISMO standards, XML/JSON data formats, and API tools like Postman.
• Experience working with Encompass Reporting Database for custom reporting or pipeline analytics.
• Ability to troubleshoot production issues and perform root cause analysis within the Encompass environment.
• Experience collaborating with business analysts, loan ops teams, and vendor partners to refine requirements and deliver scalable solutions.
• Exposure to compliance-driven rulesets (e.g., ATR/QM, TRID, FHA/VA guidelines) is a plus.
• Experience participating in Encompass upgrade cycles, release validations, or sandbox refreshes.