POSITION CONTINGENT ON FUNDING/AWARD High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
60 Dan Solutions Jobs Hiring Near You
POSITION CONTINGENT ON FUNDING/AWARD High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
Server Compute Systems Admin., Senior
Washington, DC · On-site
$97K - $131K/yr
POSITION CONTINGENT ON AWARD/FUNDINGNO REMOTE WORK, MUST WORK ON SITEHigh-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability, performance ...
Quick apply
Server Compute Systems Admin., Senior
Washington, DC · On-site
$97K - $131K/yr
POSITION CONTINGENT ON AWARD/FUNDINGNO REMOTE WORK, MUST WORK ON SITEHigh-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability, performance ...
POSITION CONTINGENT ON FUNDING/AWARDHigh-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
Quick apply
POSITION CONTINGENT ON FUNDING/AWARDHigh-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
Rookie Pipeline
Washington, DC · On-site
$17 - $20.50/hr
This is a placeholder for all internal referral and anyone that has been referred over for clearance. Please do not apply if this is not that case for you as a candidate. You will be automatically ...
Rookie Pipeline
Washington, DC · On-site
$17 - $20.50/hr
This is a placeholder for all internal referral and anyone that has been referred over for clearance. Please do not apply if this is not that case for you as a candidate. You will be automatically ...
Server Compute Systems Admin., Senior
$97K - $131K/yr
POSITION CONTINGENT ON AWARD/FUNDING NO REMOTE WORK, MUST WORK ON SITE High-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability ...
Server Compute Systems Admin., Senior
$97K - $131K/yr
POSITION CONTINGENT ON AWARD/FUNDING NO REMOTE WORK, MUST WORK ON SITE High-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability ...
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description: The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description: The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
POSITION CONTINGENT ON FUNDING/AWARD NO REMOTE WORK High-Level Description: The MS Exchange Operations Engineer is responsible for the administration, maintenance, and optimization of enterprise ...
POSITION CONTINGENT ON FUNDING/AWARD NO REMOTE WORK High-Level Description: The MS Exchange Operations Engineer is responsible for the administration, maintenance, and optimization of enterprise ...
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORK Location: Reston, VA OR Washington, DC Position Description: What You'll Work On: • Develop relationships quickly and easily with ...
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORK Location: Reston, VA OR Washington, DC Position Description: What You'll Work On: • Develop relationships quickly and easily with ...
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description:The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
Quick apply
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description:The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
Cloud Security Engineer
Reston, VA · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
Cloud Security Engineer
Reston, VA · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
POSITION CONTINGENT ON FUNDING/AWARD High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
POSITION CONTINGENT ON FUNDING/AWARD High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time ...
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORK Location: Reston, VA OR Washington, DC Position Description: What You'll Work On: · Develop relationships quickly and easily with ...
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORK Location: Reston, VA OR Washington, DC Position Description: What You'll Work On: · Develop relationships quickly and easily with ...
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORKLocation: Reston, VA OR Washington, DC Position Description:What You'll Work On: · Develop relationships quickly and easily with ...
Quick apply
REQUIRES AN ACTIVE / EXISTING TS/SCI WITH CI POLY - NO REMOTE WORKLocation: Reston, VA OR Washington, DC Position Description:What You'll Work On: · Develop relationships quickly and easily with ...
Cribl Engineer Expert
Washington, DC · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for ...
Cribl Engineer Expert
Washington, DC · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for ...
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for ...
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for ...
Server Compute Systems Admin., Senior
Washington, DC · On-site
$91K - $124K/yr
POSITION CONTINGENT ON AWARD/FUNDING NO REMOTE WORK, MUST WORK ON SITE High-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability ...
Server Compute Systems Admin., Senior
Washington, DC · On-site
$91K - $124K/yr
POSITION CONTINGENT ON AWARD/FUNDING NO REMOTE WORK, MUST WORK ON SITE High-Level Description: The Systems Administrator supports the server compute environment, ensuring high availability ...
Cloud Security Engineer
Reston, VA · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
Quick apply
Cloud Security Engineer
Reston, VA · On-site
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
POSITION CONTINGENT ON FUNDING/AWARD NO REMOTE WORK High-Level Description: The MS Exchange Operations Engineer is responsible for the administration, maintenance, and optimization of enterprise ...
POSITION CONTINGENT ON FUNDING/AWARD NO REMOTE WORK High-Level Description: The MS Exchange Operations Engineer is responsible for the administration, maintenance, and optimization of enterprise ...
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description: The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
MUST HAVE AN ACTIVE TS/SCI+CI POLY AND MUST WORK ON SITE / NO REMOTE WORK Position description: The SharePoint Administrator will work as part of a collaborative team and handle documentation ...
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
REQUIRES AN EXISTING/ACTIVE TS/SCI WITH CI POLYGRAPH - NO REMOTE WORK, MUST WORK ON SITE As a security engineer on our team, you'll evaluate and support the documentation, validation, assessment, and ...
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Full-time
Re-posted 9 days ago
Job description
POSITION CONTINGENT ON FUNDING/AWARD
High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time incident response, inter-service coordination, and maintaining system availability across the Department of Defense IT environment.
Detailed Description: The ISL serves as the first line of defense in identifying, assessing, and escalating infrastructure service issues within the IT Operations Center. This role provides Tier 2/3 support and engages subject matter experts (SMEs) when required to resolve escalated issues. The ISL collaborates closely with Network, Cyber, Deskside, and Service Desk leads, as well as the Battle Captain (BC), to ensure rapid response and restoration of services. The ISL coordinates all planned and emergency maintenance actions with NGA, develops knowledge articles with the Operations Support Team, and activates crisis action teams as needed. The ISL uses ServiceNow for incident tracking, escalation, and knowledge management, and leverages Splunk for log analysis and operational monitoring. Additional responsibilities include managing operations metrics, ensuring 99.9% system availability, supporting 24x7x365 coverage, and providing technical oversight and leadership during incident resolution.
Requirements:
High-Level Description: The Infrastructure Services Lead (ISL) is the operational focal point for enterprise infrastructure services, responsible for real-time incident response, inter-service coordination, and maintaining system availability across the Department of Defense IT environment.
Detailed Description: The ISL serves as the first line of defense in identifying, assessing, and escalating infrastructure service issues within the IT Operations Center. This role provides Tier 2/3 support and engages subject matter experts (SMEs) when required to resolve escalated issues. The ISL collaborates closely with Network, Cyber, Deskside, and Service Desk leads, as well as the Battle Captain (BC), to ensure rapid response and restoration of services. The ISL coordinates all planned and emergency maintenance actions with NGA, develops knowledge articles with the Operations Support Team, and activates crisis action teams as needed. The ISL uses ServiceNow for incident tracking, escalation, and knowledge management, and leverages Splunk for log analysis and operational monitoring. Additional responsibilities include managing operations metrics, ensuring 99.9% system availability, supporting 24x7x365 coverage, and providing technical oversight and leadership during incident resolution.
Requirements:
- Bachelor's degree in Information Systems, Engineering, or a related field (or equivalent experience).
- Security+ CE certification and TS/SCI clearance with CI polygraph required.
- 6+ years of IT operations experience, including 3+ years in an enterprise infrastructure support role.
- Hands-on experience with ServiceNow for ITSM, incident tracking, change management, and knowledge base development.
- Experience using Splunk for log correlation, real-time alerting, and operational analysis.
- Demonstrated ability to lead Tier 2/3 incident response and coordinate root cause analysis in a 24x7x365 environment.
- Familiarity with ITIL-based service management and enterprise escalation frameworks.
- Proven ability to activate and lead crisis action teams for high-impact infrastructure issues.
- Strong communication and briefing skills for both technical teams and executive stakeholders.
- Ability to manage SLAs, monitor system performance, and collaborate across service lanes and project teams.
About Dan Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Arlington, VA, US