Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. * Based on documented incidents in JIRA ticketing system, email or ...
9 Da Vinci Software Software Jobs Hiring Near You
Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. * Based on documented incidents in JIRA ticketing system, email or ...
Scrum Master (Remote)
Rochester, MN · Remote
$50.25 - $67/hr
Strong business acumen and advanced knowledge of the software development lifecycle and methodologies. * Lean-Agile methodologies, practices, and tools (i.e. Azure DevOps/Jira). * Proven knowledge of ...
Quick apply
Scrum Master (Remote)
Rochester, MN · Remote
$50.25 - $67/hr
Strong business acumen and advanced knowledge of the software development lifecycle and methodologies. * Lean-Agile methodologies, practices, and tools (i.e. Azure DevOps/Jira). * Proven knowledge of ...
Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. * Based on documented incidents in JIRA ticketing system, email or ...
Quick apply
Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. * Based on documented incidents in JIRA ticketing system, email or ...
Scrum Master (Remote)
Rochester, MN · On-site +1
$50.25 - $67/hr
Strong business acumen and advanced knowledge of the software development lifecycle and methodologies. * Lean-Agile methodologies, practices, and tools (i.e. Azure DevOps/Jira). * Proven knowledge of ...
Scrum Master (Remote)
Rochester, MN · On-site +1
$50.25 - $67/hr
Strong business acumen and advanced knowledge of the software development lifecycle and methodologies. * Lean-Agile methodologies, practices, and tools (i.e. Azure DevOps/Jira). * Proven knowledge of ...
Business Analyst (Remote)
Rochester, MN · On-site +1
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Business Analyst (Remote)
Rochester, MN · On-site +1
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Adobe Experience Manager Designer
Rochester, MN · Remote
$106K/yr
Overview: Our client is looking for a Digital Product Designer UX. This engagement is for an Accessibility Design Contractor to support four of seven product pods within the Digital Product ...
Quick apply
Adobe Experience Manager Designer
Rochester, MN · Remote
$106K/yr
Overview: Our client is looking for a Digital Product Designer UX. This engagement is for an Accessibility Design Contractor to support four of seven product pods within the Digital Product ...
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Quick apply
Overview: We are seeking a Business Analyst with proficient understanding of business strategy and business planning principles as they apply to project work (areas may include but not limited to ...
Adobe Experience Manager Designer
Rochester, MN · On-site
$106K/yr
Overview: Our client is looking for a Digital Product Designer UX.This engagement is for an Accessibility Design Contractor to support four of seven product pods within the Digital Product ...
Adobe Experience Manager Designer
Rochester, MN · On-site
$106K/yr
Overview: Our client is looking for a Digital Product Designer UX.This engagement is for an Accessibility Design Contractor to support four of seven product pods within the Digital Product ...
Da Vinci Software Jobs Information
Full-time
Posted 8 days ago
Job description
Overview:
We have a client looking for a Business Analyst.
Core Responsibilities Include:
Education:
We have a client looking for a Business Analyst.
Core Responsibilities Include:
- Candidate must have experience serving as primary point of contact for users experiencing help desk related issues.
- Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data
manipulation. - Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project.
- Experience in interacting with DHS program areas and technical staff regarding business and information technology needs.
- Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails, or chat portals.
- Experience with escalating issues and identifying complex or recurring problems and escalate them to supervisor/manager for resolution.
- Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions.
- Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.
- Applicants must have at least 5years of experience with automated system for determining benefits for SNAP, TANF or
E&T
- Proficiency with JIRA (documented change system).
- Proficiency with Windows applications.
- Certified Professional Business Analyst.
Education:
- Minimum 2-year degree
- Must train onsite in Jackson, MS for six weeks, then you can move to remote.
About Da Vinci Software
Sourced by ZipRecruiter
Who We Are We are a software company that strives to build sustainable relationships through the delivery of innovative solutions. Agile software development is at the heart of 'how we work' which allows us to bring people together for strong collaboration and problem solving. What We Do We provide enterprise-level agile coaching and development services. The Da Vinci Agile Coaching model is built on four pillars that ensure successful adoption and scale across an organization. The enterprise framework we have built supports this foundation through recognition of, and integration with, legacy processes. We passionately believe 'how we work' is the intangible our developers demonstrate for our clients every day. Our high-performing team members provide leadership and chemistry on your teams. We provide architects, developers and testers that enjoy accountability, team success and delivering meaningful products.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Burnsville, MN, US
Year founded
2008