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Da Pro Rubber

26 Da Pro Rubber Jobs Hiring Near You

Da Pro Rubber, Inc.

Inspector

Broken Arrow, OK

Broken Arrow, OK SHIFT: 1st Shift 7 AM - 3 PM Job Summary The Final Inspector inspects, sorts, and weighs manufactured rubber components in various shapes and sizes. Individuals may use a microscope ...

Da Pro Rubber, Inc.

Shop Apprentice

Broken Arrow, OK

$18 - $20/hr

JOB TITLE: Shop Apprentice FLSA STATUS: Non-Exempt REPORTS TO: Supervisor, Tool amp; Die LOCATION: Broken Arrow, OK SHOP APPRENTICE SUMMARY Motivated and dependable TOOLING Shop Apprentice eager to ...

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Infographic showing various job openings at Da Pro Rubber in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Da-Pro Rubber

Broken Arrow, OK • On-site

$14 - $19/hr

Other

Posted 9 days ago

Job description

CUSTOMER SERVICE REP. SUMMARY
The Customer Service Rep (CSR) is an enthusiastic, skilled problem solver with a "service mindset". The CSR is the main communication hub for the Sales Team to the Manufacturing Team and has the ability to bring departments together to provide top notch customer service. The successful candidate is committed to accuracy and strong attention to detail.
CUSTOMER SERVICE REP. PRIMARY RESPONSIBILITIES
  1. Accurately process customer transactions in a timely manner ensuring all part revisions, quantities, and custom configurations are captured correctly. Ensure emails and phone calls are professionally addressed per the department policy;
  1. Monitor scheduled shipment dates to ensure timely delivery, expediting as needed; Coordinate with production scheduling and shipping teams to provide customers with realistic lead times and proactive delay alerts.
  1. Identify potential issues and escalate appropriately; including production and delivery issues.
  1. Issue Resolution; Use logic and reasoning to identify solutions to stressful and challenging situations;
  1. Meet goals set by the CSR Lead and work effectively with other members of the team;
  1. Set up and maintain comprehensive customer files and records to ensure data integrity across all internal teams.
  1. Perform other duties as assigned.
CUSTOMER SERVICE REP. REQUIREMENTS
  1. Proven ability to communicate professionally and clearly in various formats such as via email, over the phone and on paper;
  1. High level of attention to detail, time management, organization and the ability to stay calm under pressure.
  1. Sales experience preferred.

Key Performance Indicators (KPIs)
  • On-Time Delivery Rate: Ensuring orders ship as scheduled through proactive monitoring.
  • Order Accuracy: Minimizing data entry errors that could lead to production rework or scrap.
  • Response Time: Meeting departmental standards for first-contact resolution and reply speed.

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