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Infographic showing various job openings at Dwell Recovery in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% Physical job distribution.

Software Development Manager, EC2 UltraServer Availability

Amazon

Seattle, WA

$140K - $185K/yr

Full-time

Re-posted 21 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,064 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

A NVIDIA UltraServer isn't a server: it's 18 compute nodes, 72 Blackwell GPUs, and an NVLink fabric that behaves as one giant, memory-coherent computer. When any part of it fails, you have to diagnose across racks, orchestrate hardware swaps with data center technicians, rebuild the NVLink fabric, re-run burn-in, and hand healthy capacity back to customers training frontier AI models. Every hour an UltraServer sits idle is some of the most sought-after compute on Earth going to waste.
That's the problem our team owns, and we're looking for a Software Development Manager to lead it.
The EC2 UltraServer Availability team builds the automated repair and recovery systems for Amazon's GB200 and GB300 fleet

One of the fastest-growing and most visible infrastructure domains at AWS. This is early-days territory: many repair flows that are fully automated for traditional EC2 hosts are still being invented for UltraServers. You'll set the technical direction that turns manual, expert-driven recovery into deterministic, self-healing automation, and you'll see your team's impact directly in fleet availability numbers that leadership watches weekly.
Key job responsibilities
You'll lead a two-pizza team of 8-12 engineers automating end-to-end repair of entire UltraServers: detection, control-plane teardown, chassis swap orchestration with hardware engineering and data center operations, fabric rebuild, burn-in testing, and return to customer.
Your north-star metrics are fleet availability and repair dwell time: how fast a broken UltraServer gets back to serving customers.
Examples of projects your team is working on
1

Automating deterministic repair: building the system that maps a failure signature directly to the right repair action, removing humans from the loop for well-understood failures
2. Orchestrating multi-team repair procedures that today require coordination across hardware engineering, data center technicians, and EC2 control-plane services
3. Cutting repair dwell time by parallelizing teardown, physical repair, and validation steps that currently run serially
4.

Extending recovery workflows into new regions, including air-gapped (ADC) environments
A day in the life
You'll spend most of your time where an SDM should: growing engineers (1:1s, career development, hiring), making roadmap and architecture calls with your senior engineers, and unblocking the team. Because we sit at the intersection of software, hardware, and data center operations, you'll regularly partner with EC2 ML Supercomputing, hardware engineering, and DCO leadership. You'll also drive operational reviews - this is a fleet-facing team with an on-call rotation, and reducing that operational load through automation is itself a core part of the charter.

You'll communicate progress and strategy to senior leadership through narratives and business reviews.
About the team
The EC2 UltraServer Availability team (part of EC2 Nitro) maintains the availability of NVIDIA-based ML infrastructure at scale. We own end-to-end recovery and repair for GB200 and GB300 UltraServers: from detecting an availability event through repair, testing, and return to service. We work closely with hardware engineering, data center operations, EC2 ML Supercomputing, and EC2 capacity teams

We value engineers who are curious about the full stack, from NVLink cabling to control-plane APIs, and we invest in reducing our own operational toil through automation.


What Amazon employees say

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Benefits

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US