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What makes Crossroad an attractive place to work?

Crossroad is a reputable company known for its commitment to innovation and customer satisfaction in the industry. The company's workplace is characterized by a collaborative environment that fosters creativity, open communication, and teamwork, making it an attractive option for those seeking a dynamic and supportive work setting. Joining Crossroad offers opportunities for professional growth, skill development, and making a meaningful impact in the industry, making it an appealing choice for individuals seeking a challenging and rewarding career.
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Infographic showing various Direct Support Professional job openings at Crossroad in the United States as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.
Direct Support Professional (DSP)

Direct Support Professional (DSP)

Crossroads

Muscatine, IA • On-site

$15 - $16.80/hr

Full-time

Posted 18 days ago

Job description

Description:

Hours Needed: Evenings, over-nights, and weekends.


Purpose:

The Direct Support Professional is responsible for the direct care, development, implementation, coordination, provision of program services to adults with disabilities. You will need to implement, supervise, and encourage client participation in social, leisure, and recreational activities, and accurately complete and document daily goals.


*ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide direct care to individuals we serve according to their Individual Service Plans.

· Fosters positive relationships between caretakers and individuals served.

· Participate in planning, preparation, and implementation of daily activities.

· Encourage client participation in community integration opportunities and recreational activities.

· Encourages self-help activities.

· Assists with personal cares as needed.

· Reminds and assists clients with self-administration of medications (with proper training).

· Reports changes in client’s condition or family situation to administrators and supervisors.

· Ensures client safety and maintaining a safe environment.

· Documentation of services provided per regulations.


*An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position


ADDITIONAL DUTIES AND RESPONSIBILITIES:

· Actively participate in the Individual Program planning process.

· Maintain up-to-date working knowledge of changes in the HCBS and CARF rules.

· Required Training: Complete 9.5 hours of online training within the first 30 days of hire. Must be certified in CPR and First Aid or be willing to obtain certification within 6 months of hire. Certification as a Medication Manager or able to obtain training and certification within 6 months of start date.

· Maintain current driver's license and current auto insurance.

Requirements:

MINIMUM QUALIFICATIONS:

Education: High School diploma or GED required.

Experience: Preferred past work experience with persons with disabilities.

Knowledge/Skills/Abilities:

· Ability to meet physical and mental requirements necessary to perform all functions of position.

· Ability to maintain confidentiality.

· Communication and relational skills to interact in a professional manner with parents, guardians, staff, and clients.

Technology/Equipment: Ability to operate a variety of office equipment to include but not limited to personal computers, printers, and scanners, Working knowledge of Microsoft Office Suite software.

Physical Demands: This position requires physical abilities that include one or more of the following (this is not a comprehensive list): pushing or pulling persons in wheelchairs, transferring persons weighing at least 100 pounds to and from wheelchairs with another staff person, lifting 25 pounds, frequent bending, stooping, kneeling motions, physical interventions.


CONTENT:

This description and statements contained within, is intended to describe the general nature and level of work performed by employee(s) in this position and is not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this Job Description does not establish a contract for employment, implied or otherwise, other than an “at will” employment relationship and is subject to change at the discretion of the CEO of CROSSROADS, INC.

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