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Job Summary

The Collateral File Processor is responsible for receiving, tracking, and processing collateral files and related documentation, including original loan files and negotiable instruments. This role ensures documents are accurately logged, reconciled, and handled in accordance with established procedures, service level agreements, quality standards, and confidentiality requirements.

Essential Functions

• Receive collateral files and prepare documents for scanning and electronic processing.
• Scan documents and perform quality checks to ensure accuracy, completeness, and proper organization.
• Reconcile collateral file inventories between Iron Mountain and internal records.
• Process incoming mail and shipments, verifying contents and maintaining accurate tracking logs.
• Manage undeliverable addresses in accordance with established guidelines.
• Prepare outbound documents for mailing, including document assembly and packaging.
• Meet established productivity and accuracy standards, including task completion and error rate requirements.
• Perform other related duties as assigned.

Essential Knowledge, Skills, and Abilities

• Strong verbal and written communication skills.
• Ability to work in a fast-paced, metrics-driven environment.
• Ability to work both independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Adaptability and flexibility to changing business needs.
• Commitment to maintaining a professional, inclusive work environment.

Education

• High School Diploma or equivalent.

Experience

• No previous experience required.

Compensation and Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)!

• Compensation: $15.00 to $18.80 per hour.

Application Guidelines:

For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.

Working Conditions

This position is based in a traditional office environment. Employees are expected to work on-site during standard business hours and maintain a professional demeanor in a collaborative setting. Work is performed in a climate-controlled office with standard lighting and noise levels. Regular attendance and punctuality are essential to meet business needs and team collaboration. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.

Physical Demands and Activities

While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to thirty pounds. Prolonged periods of sitting or standing may be required depending on the nature of the work. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen).

Job Assignment Flexibility

Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. These transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!