Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical ...
60 Corporate Services Jobs Hiring Near You
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical ...
Coordinates delivery of services with other clinical functions and serves as an expert resource. Works in alignment with the business units and regional leadership to implement a consistent approach ...
Coordinates delivery of services with other clinical functions and serves as an expert resource. Works in alignment with the business units and regional leadership to implement a consistent approach ...
Passion for customer service and continuous improvement. * Ability to work collaboratively across departments and with external vendors. #LI-VD1
Passion for customer service and continuous improvement. * Ability to work collaboratively across departments and with external vendors. #LI-VD1
This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.
This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical ...
Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical ...
... Corporate Business Office (CBO). The director is responsible for billing and collection of all facility and professional services across Henry Ford Health. Henry Ford Health is a multi-facility ...
... Corporate Business Office (CBO). The director is responsible for billing and collection of all facility and professional services across Henry Ford Health. Henry Ford Health is a multi-facility ...
GENERAL SUMMARY: The CBO Insurance Sr. Specialist is responsible for effectively and efficiently resolving complex accounts, acting as a subject matter resource for his/her functional area, coaching ...
GENERAL SUMMARY: The CBO Insurance Sr. Specialist is responsible for effectively and efficiently resolving complex accounts, acting as a subject matter resource for his/her functional area, coaching ...
Supervisor - Coding & Documentation - Full Time Days - Hybrid (Michigan Residents)
Detroit, MI · Hybrid
GENERAL SUMMARY: The Coding and Documentation Supervisor is responsible for overseeing daily operational activities within their assigned department. They play a vital role in ensuring productivity ...
Supervisor - Coding & Documentation - Full Time Days - Hybrid (Michigan Residents)
Detroit, MI · Hybrid
GENERAL SUMMARY: The Coding and Documentation Supervisor is responsible for overseeing daily operational activities within their assigned department. They play a vital role in ensuring productivity ...
Outpatient Complex Coder/Full Time/Remote
Detroit, MI · Remote
$18.50 - $24.75/hr
GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes diagnostic and/or procedural information from the patients medical record for reimbursement/billing ...
Outpatient Complex Coder/Full Time/Remote
Detroit, MI · Remote
$18.50 - $24.75/hr
GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes diagnostic and/or procedural information from the patients medical record for reimbursement/billing ...
Outpatient Complex Coder(Surgical)/Full Time/Remote
Troy, MI · Remote
$17.75 - $23.75/hr
GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes diagnostic and/or procedural information from the patients medical record for reimbursement/billing ...
Outpatient Complex Coder(Surgical)/Full Time/Remote
Troy, MI · Remote
$17.75 - $23.75/hr
GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes diagnostic and/or procedural information from the patients medical record for reimbursement/billing ...
GENERAL SUMMARY: Provides religious and spiritual care and counsel for emotional and spiritual distress to patients, their families, associates and others with attention to diverse spiritual ...
GENERAL SUMMARY: Provides religious and spiritual care and counsel for emotional and spiritual distress to patients, their families, associates and others with attention to diverse spiritual ...
Hybrid. With a physical work location of Novi/ Southfield GENERAL SUMMARY: * The Emergency Management and Business Continuity (EMBC) Coordinator leads local or regional efforts to ensure preparedness ...
Hybrid. With a physical work location of Novi/ Southfield GENERAL SUMMARY: * The Emergency Management and Business Continuity (EMBC) Coordinator leads local or regional efforts to ensure preparedness ...
Regional Float Labor & Delivery RN Contingent- 24 hours per month (minimum) Shifts Available: Days and Midnights BestChoice is Henry Ford Health System's internal staffing resource pool, designed to ...
Regional Float Labor & Delivery RN Contingent- 24 hours per month (minimum) Shifts Available: Days and Midnights BestChoice is Henry Ford Health System's internal staffing resource pool, designed to ...
Corporate Services * Department: CBO Insurance Recovery - HB * Shift: Day Job * Union Code: Not Applicable
Corporate Services * Department: CBO Insurance Recovery - HB * Shift: Day Job * Union Code: Not Applicable
Utilize Customer Service/Insurance Recovery leadership as Subject Matter Experts (SME) to develop and maintain instructional materials and procedures related to the activities within the Customer ...
Utilize Customer Service/Insurance Recovery leadership as Subject Matter Experts (SME) to develop and maintain instructional materials and procedures related to the activities within the Customer ...
Chaplain - Full Time, Days
Detroit, MI · On-site
Responsibilities: Schedule: Full time, 40hrs, 8hr Day Shift, M-F 8am-4:30pm with weekend and holiday rotation This position will be housed at St. John Detroit Hospital, with the ability to be used at ...
Chaplain - Full Time, Days
Detroit, MI · On-site
Responsibilities: Schedule: Full time, 40hrs, 8hr Day Shift, M-F 8am-4:30pm with weekend and holiday rotation This position will be housed at St. John Detroit Hospital, with the ability to be used at ...
Outpatient Complex Coder/Full Time/Remote
Detroit, MI · Remote
$18.50 - $24.75/hr
Our Revenue Cycle Team wants to meet YOU! Join us at our job fair on February 25. Register here . GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes ...
Outpatient Complex Coder/Full Time/Remote
Detroit, MI · Remote
$18.50 - $24.75/hr
Our Revenue Cycle Team wants to meet YOU! Join us at our job fair on February 25. Register here . GENERAL SUMMARY: Using established coding principles and procedures reviews analyzes and codes ...
GENERAL SUMMARY: Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and ...
GENERAL SUMMARY: Under minimal supervision, this position is responsible for the Henry Ford Health System's (HFHS) transaction flow processes, including effective design of the insurance recovery and ...
As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is key to creating a ...
As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is key to creating a ...
Patient Registration Rep - St John Outpatient - Contingent
$17.75 - $24.50/hr
As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is key to creating a ...
Patient Registration Rep - St John Outpatient - Contingent
$17.75 - $24.50/hr
As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty. This position is key to creating a ...
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Patient Registration Rep - Outpatient - 40 hrs/wk - Days - West Bloomfield
Troy, MI
$17 - $23.50/hr
Full-time
Posted 11 days ago
Henry Ford Health rating
7.0
Based on 568 frontline employees who took The Breakroom Quiz
415th of 893 rated healthcare providers
Job description
GENERAL SUMMARY
Under general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or G.E.D. equivalent required.
- One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting preferred.
- EPIC training/experience preferred. Insurance payor systems experience preferred.
- ICD-10 medical terminology experience preferred.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
- Must be willing and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
What Henry Ford Health employees say
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About Henry Ford Health
Sourced by ZipRecruiter
Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1915